Summary
Overview
Work History
Education
Skills
Timeline
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Tau Smith

The Bronx,NY

Summary

Dynamic and self-motivated professional with a strong work ethic and proven customer service skills. Successfully enhanced customer satisfaction as an Instacart Shopper by efficiently managing time and delivering exceptional service. Proficient in mobile app navigation and adept at building relationships, ensuring timely and accurate order fulfillment.

Overview

4
4
years of professional experience

Work History

Instacart Shopper

Self-employeed
11.2022 - Current
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
  • Worked productively with customers to meet order requirements and service expectations.
  • Increased customer satisfaction by providing timely and efficient grocery shopping services.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Loaded and unloaded orders at customer's homes or locations.
  • Demonstrated excellent problem-solving skills when addressing customer concerns or issues during the shopping process.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Enhanced customer loyalty by consistently delivering exceptional service and maintaining a professional demeanor.
  • Consulted with customers on food selections and custom order requests.
  • Developed strong working relationships with store employees, facilitating efficient navigation and item location.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Navigated challenging traffic situations calmly while ensuring timely deliveries and minimizing delays.
  • Handled complex transactions accurately, processing payments securely using the Instacart platform.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Uber

Self Employed
10.2021 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Proved successful working within tight deadlines and a fast-paced environment.

Driver

Nappa
04.2024 - 10.2024
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.

Education

Truman High School
The Bronx, NY

Skills

  • Mobile app proficiency
  • Reading comprehension
  • Strong work ethic
  • Product picking
  • Reliability and punctuality
  • Quick learner
  • Customer service
  • Attention to detail
  • Product knowledge
  • Hospitality and accommodation
  • Delivery management
  • Physical stamina
  • Flexible schedule
  • Relationship building
  • Lift up to number pounds

Timeline

Driver

Nappa
04.2024 - 10.2024

Instacart Shopper

Self-employeed
11.2022 - Current

Uber

Self Employed
10.2021 - Current

Truman High School

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Tau Smith