Tawanna Eaton
Huntsville,AL
Summary
Reliable Medical Records Clerk with 1 years of experience receiving, routing, filing and delivering wide range of medical documentation. Energetic and focused with strong organizational skills.
Overview
6
6
years of professional experience
Work History
Medical Records Clerk
Wellstone Behavioral Health
07.2023 - Current
- Sorted and distributed incoming and outgoing medical records.
- Contributed to the development of new policies and procedures related to health information management, ensuring compliance with industry standards and regulations.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Assisted with the transition to an electronic health record system, ensuring a seamless migration of patient data while maintaining strict confidentiality standards.
- Increased accuracy of patient data entry through meticulous attention to detail and cross-referencing information.
Medical Collections Specialist
State Collection Service
11.2022 - 04.2023
- Managed high-volume caseloads effectively while maintaining strong attention to detail and accuracy in data entry tasks related to billing adjustments or charge offs.
- Initiated repossession process or service disconnection upon failure of other collection methods.
- Compiled and analyzed data for review by senior management of loan loss reports to measure portfolio performance.
- Established clear expectations for payment arrangements, minimizing misunderstandings between patients and practice.
Insurance Claims Specialist
Allstate Corp
05.2022 - 12.2022
- Facilitated smooth transitions between departments during claim handoff processes to ensure seamless coordination among internal teams for prompt resolution times.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
- Safeguarded company interests by diligently identifying potential subrogation opportunities to recover costs from responsible third parties when applicable.
- Reduced fraudulent claims by conducting thorough investigations and collaborating with law enforcement agencies when necessary.
Medical Receptionist
Wellstone Behavioral Health
08.2019 - 04.2022
- Notified manager of incidents and potential incidents relating to patients and staff for swift action.
- Registered and verified patient records before triage with most up-to-date information.
- Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.
- Reduced no-shows by implementing appointment reminder system through phone calls or text messages.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Answered phone calls and messages for 30-physician Mental health medical facility, scheduling appointments, and handling patient inquiries.
Unit Secretary
Bradford Health
11.2017 - 10.2020
- Conducted patient intake interviews, recording and documenting relevant information.
- Executed administrative duties to facilitate unit tasks and meet team goals.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Answered phone calls and messages for 50-physician Drug rehab medical facility, scheduling appointments, and handling patient inquiries.
Education
Certification - Medical Billing
Jes Healthcare
Huntsville, AL10.2021
High School Diploma -
Parmount High
Boligee, AL05.1997
Some College (No Degree) - Clinical Psychology
Stillman College
Tuscaloosa, ALSkills
- Hospital Inpatient and Outpatient Records
- Certified Risk Adjustment Coder (CRC)
- Report Generation
- Medical Coding
- Patient Admission
- Customer Service
Timeline
Medical Records Clerk
Wellstone Behavioral Health
07.2023 - Current
Medical Collections Specialist
State Collection Service
11.2022 - 04.2023
Insurance Claims Specialist
Allstate Corp
05.2022 - 12.2022
Medical Receptionist
Wellstone Behavioral Health
08.2019 - 04.2022
Unit Secretary
Bradford Health
11.2017 - 10.2020
Certification - Medical Billing
Jes Healthcare
High School Diploma -
Parmount High
Some College (No Degree) - Clinical Psychology
Stillman College
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