Tawny Lac
Summary
Versatile and results-driven professional with a track record of enhancing operational efficiency at SAS Retail Services. Excelled in store organization and planogram execution, significantly improving product visibility and sales. Demonstrated strong leadership in managing teams and fostering vendor relationships, alongside adeptness in financial management and cash handling. Renowned for exceptional communication skills and a commitment to quality service.
Overview
23
23
years of professional experience
Work History
Merchandise Associate
SAS Retail Services
Las Vegas, NV
02.2020 - Current
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Built end caps and aisle displays to highlight products and support latest promotions.
- Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
Chef Supervisor
Golden Dragon Adult Day Care
Las Vegas, NV
02.2022 - 06.2023
- Maintained a clean and sanitary kitchen environment, ensuring compliance with health codes and regulations.
- Utilized culinary techniques to create visually appealing dishes.
- Modified recipes to accommodate dietary restrictions and allergies.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Streamlined food preparation processes for faster service times and better quality control.
- Evaluated food products to verify freshness and quality.
- Developed and remained accountable for safety, quality, consistency and adherence to standards.
- Assisted with menu development and planning.
- Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.
Restaurant Owner
Ish Kitchen
Temple City, CA
03.2012 - 12.2019
- Managed payroll, daily deposits, and cost controls.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Purchased food and cultivated strong vendor relationships.
- Maintained positive relationships with local community and government officials.
- Developed unique events and special promotions to drive sales.
- Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
Accounting Clerk
PCS Station Inc.
Monterey Park, CA
01.2002 - 03.2012
- Handled day-to-day accounting processes to drive financial accuracy.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Matched purchase orders with invoices and recorded necessary information.
- Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Managed accounts payable and receivables.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Education
Bachelor of Science - Marketing Management
California State Polytechnic University, Pomona
Pomona, CA09-1989
Skills
- Retail experience
- Store organization
- Cash management
- Planogram execution
- Loyalty program promotion
- Purchase processing
Languages
Chinese (Cantonese)
Professional Working
Chinese (Mandarin)
Professional Working
Vietnamese
Professional Working
Spanish
Elementary
Timeline
Chef Supervisor
Golden Dragon Adult Day Care
02.2022 - 06.2023
Merchandise Associate
SAS Retail Services
02.2020 - Current
Restaurant Owner
Ish Kitchen
03.2012 - 12.2019
Accounting Clerk
PCS Station Inc.
01.2002 - 03.2012
Bachelor of Science - Marketing Management
California State Polytechnic University, Pomona