Dynamic co-owner with proven expertise in enhancing customer satisfaction and operational efficiency. Skilled in strategic marketing and financial planning, driving significant business growth and team development.
Overview
7
7
years of professional experience
Work History
Co-Owner
TLA Nutrition
Shawnee, KS
06.2022 - Current
Developed and implemented strategic marketing initiatives to enhance brand visibility and customer engagement.
Oversaw daily operations, ensuring efficient workflow and adherence to quality standards.
Managed financial planning, budgeting, and forecasting to support business growth objectives.
Improved customer satisfaction ratings by consistently delivering high-quality products and services.
Pool Manager
City of Overland Park
Overland Park, KS
05.2019 - Current
Supervised daily pool operations, ensuring compliance with health and safety regulations.
Conducted regular inspections of pool facilities, identifying maintenance needs proactively.
Developed and implemented training programs for new staff, enhancing team performance.
Provided excellent customer service by addressing concerns promptly which resulted in higher satisfaction ratings.