Tayah Spiker
Summary
Driven and resourceful administrative professional with experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
Work History
Executive Administrative Assistant
Pennsylvania Place
05.2024 - Current
- Gathered documents, data, and formulated analytics to prepare issues for discussion and reports for review.
- Answered high volume of phone calls and email inquiries.
- Handled confidential and sensitive information with discretion and tact.
- Updated spreadsheets and databases to track, analyze, and report on performance and data.
- Used advanced software to prepare documents, reports, and presentations.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
Customer Service Rep. / Product Listing
CZ Grain LLC
01.2023 - 05.2024
- Used excellent communication and problem-solving skills with customers amongst various seller platforms
- Frequently updated and created product listings amongst various seller platforms to fit customer appeal and current inventory
- Designed appealing packaging labels for numerous products
Order Selector
Hy-Vee Distribution Center
06.2022 - 08.2023
- Fulfilled orders quickly to accomplish challenging daily objectives
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce the risk of accidents and malfunctions
- Achieved productivity and accuracy standards to meet company guidelines
Aisles Online Shopper
Hy-Vee Grocery Store
09.2021 - 05.2022
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements
- Secured and stored items until customer pickup
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh
Aisles Online Shopper
Hy-Vee Grocery Store
06.2020 - 08.2021
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements
- Secured and stored items until customer pickup
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh
Education
Associate of Applied Science - Computer Software Development, Web Development
Indian Hills Community College
Ottumwa, IA05.2023
Diploma - General Studies
Chariton High School
Chariton, IA05.2021
Skills
- Office management
- Customer service
- Calendar management
- Communication
- Problem Solving
- Critical Thinking
- Conflict Resolution
- Time Management
- Documentation and Reporting
- File management
- Information confidentiality
- Data Entering
- Collaboration
- Hard Working
- Fast Learner
- Microsoft Office 365
- Word
- Excel
- Powerpoint
- Publisher
- HTML5
- Xml
- CSS
- Microfocus Cobol
- PHP
- Visual Studio
- C#
- MySQL
- SQL
- GitHub
- SQL Server
- Discord
- Microsoft Teams
References
- Leslie Curran, Past Employer, CZ Grain LLC, 44167 310th Ave, Russell, IA, 50238, 641.203.0272, 641.203.8525, lesliejcurran@gmail.com
- Susan Wilson, College Professor, Indian Hills Community College, 525 Grandview, Ottumwa, IA, 52501, 641.683.5111 ext. 1760, 641.226.3885, susan.wilson@indianhills.edu
- Alex Parkhutik, Past Employer, Hy-Vee Distribution Center, 1801 Osceola Ave, Chariton, IA, 50049, 641.774.7664, 515.802.2338, aparkhutik@hy-vee.com
- Brett Spiker, Uncle Family Member, Hy-Vee Headquarters, 5820 Westown Pkwy, West Des Moines, IA, 50266, 641.931.6310, bspiker@hy-vee.com
Timeline
Executive Administrative Assistant
Pennsylvania Place
05.2024 - Current
Customer Service Rep. / Product Listing
CZ Grain LLC
01.2023 - 05.2024
Order Selector
Hy-Vee Distribution Center
06.2022 - 08.2023
Aisles Online Shopper
Hy-Vee Grocery Store
09.2021 - 05.2022
Aisles Online Shopper
Hy-Vee Grocery Store
06.2020 - 08.2021
Diploma - General Studies
Chariton High School
Associate of Applied Science - Computer Software Development, Web Development
Indian Hills Community College
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