Dedicated server with a strong focus on customer service, team collaboration, and problem-solving. Proven ability to manage high-volume service while creating a welcoming atmosphere.
Overview
2027
2027
years of professional experience
Work History
Server
Ground Pat'i
Houma, LA
2025 - Current
Delivered exceptional customer service in high-volume dining environment, enhancing guest experience.
Collaborated with team members to ensure timely food and beverage delivery.
Processed cash transactions with accuracy, ensuring financial integrity at shift end.
Resolved customer complaints with professionalism and courtesy.
Provided excellent customer service to ensure satisfaction.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Operated POS terminals to input orders, split bills, and calculate totals.
Greeted customers and provided menu recommendations, contributing to increased sales.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Responded efficiently to guest inquiries and complaints in a professional manner.
Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Server
Boudreau and Thibodeau's Cajun Cookin'
Houma, LA
2024 - 2025
Delivered outstanding customer service to enhance guest experience in fast-paced dining environment.
Took customer orders and relayed them to the kitchen staff promptly.
Managed cash transactions with precision to ensure accurate end-of-shift financial reporting.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Provided exceptional service to high volume of daily customers.
Operated POS terminals to input orders, split bills, and calculate totals.
Greeted customers, answered questions, and recommended specials to increase profits.
Demonstrated enthusiasm and expertise in menu items to assist customers in making informed choices.
Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Delivered food orders promptly and courteously.
Hostess
Big Al's Seafood Restaurant
Houma, Louisiana
2023 - 2024
Welcomed guests and guided them to tables, enhancing their dining experience.
Fostered a welcoming atmosphere through engaging conversations with guests.
Exhibited strong interpersonal skills while addressing customer needs.
Assisted servers by relaying guest requests promptly.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Built positive relationships with other front-of-house and kitchen staff.