Tayler Sliney

• Negotiated purchase prices and explained sales, warranty, and optional products.
• Answered telephone and email inquiries from potential customers.
• Performed cash, card, and check transactions to complete customer purchases.
• Expanded dealership''s clientele through targeted outreach efforts, including local events and social media engagement.
• Met customers on lot and in showroom to discuss available vehicles and options.

• Prepared high-quality beverages, ensuring consistency and adherence to recipes.
• Operated espresso machines and grinders, maintaining equipment for optimal performance.
• Collaborated with team members to streamline workflow during peak hours.
• Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
• Cleaned counters, machines, utensils, and seating areas daily.
• Controlled line and crowd with quick, efficient service.

• Managed inventory levels, reducing waste through efficient stock rotation practices.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Made and served brand-specific café beverages with focus on speed, quality and consistency.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Resolved customer problems and complaints.
• Assisted in event execution, ensuring seamless operation of company functions.
• Assisted in processing payments and managing cash register transactions with accuracy.

Job Summary: Gained introductory beauty industry experience through problem solving skills, client connection & communication and salon/spa reception duties.

• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Processed refunds and exchanges in accordance with company policy.
• Used POS system to enter orders, process payments and issue receipts.

Job Summary: acted as a Managerial Assistant (given above duties), plus trained new hires.

Accomplishments: promoted to Service Desk/Team Leader after just one year of employment.