Taylor Back
Shirley,IN
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Receptionist
Potter Family Eye Care
McCordsville, IN
06.2025 - Current
- Facilitated communication between patients and eye care professionals to enhance service delivery.
- Managed patient scheduling and appointment confirmations using electronic health record systems.
- Maintained organized patient records, ensuring compliance with privacy regulations and accuracy in documentation.
- Assisted in the preparation of examination rooms, contributing to efficient workflow during peak hours.
- Responded promptly to patient inquiries via phone and in-person, improving overall patient satisfaction.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Preschool Teacher
Shannon's Exclusive Childcare
McCordsville, IN
11.2022 - 06.2025
- Fostered positive relationships with parents through regular communication and feedback.
- Implemented classroom management strategies to maintain a structured learning environment.
- Developed strong relationships with parents and caregivers, providing regular updates on their child's progress and addressing any concerns proactively.
- Maintained detailed records of students' progress and behavior, providing valuable feedback to parents and staff.
Cashier/Customer Service Desk Associate
Walmart
Greenfield, IN
03.2020 - 11.2022
- Collaborated with team members to enhance customer service experiences.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with product inquiries and store navigation.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Early Childhood Education
Ivy Tech Community College of Indiana
Indianapolis, INHigh School Diploma -
Greenfield Central High School
Greenfield, IN05-2020
Skills
- Scheduling
- Office administration
- Time management
- Telephone skills
- Client relations
- Organizational skills
- Communication skills
Timeline
Receptionist
Potter Family Eye Care
06.2025 - Current
Preschool Teacher
Shannon's Exclusive Childcare
11.2022 - 06.2025
Cashier/Customer Service Desk Associate
Walmart
03.2020 - 11.2022
Early Childhood Education
Ivy Tech Community College of Indiana
High School Diploma -
Greenfield Central High School