Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taylor Laprade

Traverse City

Summary

Strong guest relations and cash handling skills. Committed to enhancing customer experiences through effective problem-solving and collaboration.

Overview

4
4
years of professional experience

Work History

Guest Advocate

Target
11.2024 - Current
  • Assisted guests with inquiries, providing exceptional service and support to enhance shopping experience.
  • Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
  • Maintained organized merchandise displays, contributing to an inviting store environment for guests.
  • Collaborated with team members to resolve guest issues promptly, fostering a positive atmosphere.
  • Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
  • Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
  • Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.

Cart Attendant

Bay Meadows Family Golf Course
04.2024 - 10.2024
  • Assisted golfers with equipment retrieval and return, ensuring efficient play experience.
  • Maintained cleanliness and organization of golf carts, enhancing course presentation.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Collaborated with team members to streamline cart operations during peak hours.
  • Implemented efficient cart staging processes, reducing wait times for players.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Periodically disinfected carts preventing spread of disease.
  • Collected empty carts from grocery patrons and returned to store to keep parking lot clear of obstacles.

Golf Course Attendant

Bay Meadows Family Golf
06.2023 - 09.2023

Filled divots on golf course to promote grass development.

  • Maintained cleanliness of outdoor areas, enhancing guest experience through attention to detail.
  • Followed safety guidelines while completing tasks independently and supporting team operations.

Outdoor Maintenance Crew Member

Crystal Mountain Resort
06.2022 - 08.2022
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Transferred materials to designated areas using hand trucks, electric carts, and wheelbarrows.
  • Removed and disposed of plant debris from work sites to keep areas safe and well-organized.

Education

High School Diploma -

West Senior High School
Traverse City, MI
05.2026

Skills

  • Guest relations
  • Customer service
  • Guest accommodations
  • Cash handling experience
  • Organized

Timeline

Guest Advocate

Target
11.2024 - Current

Cart Attendant

Bay Meadows Family Golf Course
04.2024 - 10.2024

Golf Course Attendant

Bay Meadows Family Golf
06.2023 - 09.2023

Outdoor Maintenance Crew Member

Crystal Mountain Resort
06.2022 - 08.2022

High School Diploma -

West Senior High School
Taylor Laprade