Overview
Work History
Education
Skills
Certification
Timeline
Generic

Taylor Laws

Glen Burnie,MD

Overview

9
9
years of professional experience
1
1
Certification

Work History

Server

The Jetty
Grasonville, MD
03.2024 - Current
  • Took orders from customers accurately and in a timely manner.
  • Stayed informed about daily specials, new menu items, promotions.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Greeted customers, answered questions and recommended specials to increase profits.

Bartender

Ramshead Roadhouse
Crownsville, MD
10.2022 - 12.2023
  • Greeted customers and provided excellent customer service.
  • Neatly sliced and pitted fruit for garnishing drinks.
  • Resolved customer complaints in a professional manner.
  • Managed accurate bar tabs and processed cash and credit card transactions.
  • Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Effectively multitasked within fast-paced environment.
  • Maryland Lottery Machine (Keno)
  • TIPS Certified

Server

Firkin & Flyer
Linthicum Heights, MD
09.2018 - 06.2022
  • Presented menus and answered questions regarding items.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Assisted in training new servers.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Carry Out & Server

Illianos J&P
Westminster, MD
09.2015 - 10.2019
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Maintained records of transactions made during shift as required by law or company policy.

Education

High School Diploma -

Westminster High School
Westminster, MD
06-2016

Skills

  • Menu Memorization
  • Beverage Preparation
  • Basic Accounting
  • Excellent Judgment
  • Outstanding Customer Service

Certification

  • TIPS Certified #000030504265 (Expires 12/2027)

Timeline

Server

The Jetty
03.2024 - Current

Bartender

Ramshead Roadhouse
10.2022 - 12.2023

Server

Firkin & Flyer
09.2018 - 06.2022

Carry Out & Server

Illianos J&P
09.2015 - 10.2019

High School Diploma -

Westminster High School
  • TIPS Certified #000030504265 (Expires 12/2027)
Taylor Laws