Taylor Laws
Glen Burnie,MD
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
The Jetty
Grasonville, MD
03.2024 - Current
- Took orders from customers accurately and in a timely manner.
- Stayed informed about daily specials, new menu items, promotions.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Greeted customers, answered questions and recommended specials to increase profits.
Bartender
Ramshead Roadhouse
Crownsville, MD
10.2022 - 12.2023
- Greeted customers and provided excellent customer service.
- Neatly sliced and pitted fruit for garnishing drinks.
- Resolved customer complaints in a professional manner.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Effectively multitasked within fast-paced environment.
- Maryland Lottery Machine (Keno)
- TIPS Certified
Server
Firkin & Flyer
Linthicum Heights, MD
09.2018 - 06.2022
- Presented menus and answered questions regarding items.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Cleaned tables and chairs to prepare dining area for next customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Assisted in training new servers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Ensured that each guest was served courteously, quickly, and efficiently.
Carry Out & Server
Illianos J&P
Westminster, MD
09.2015 - 10.2019
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Maintained records of transactions made during shift as required by law or company policy.
Education
High School Diploma -
Westminster High School
Westminster, MD06-2016
Skills
- Menu Memorization
- Beverage Preparation
- Basic Accounting
- Excellent Judgment
- Outstanding Customer Service
Certification
- TIPS Certified #000030504265 (Expires 12/2027)
Timeline
Server
The Jetty
03.2024 - Current
Bartender
Ramshead Roadhouse
10.2022 - 12.2023
Server
Firkin & Flyer
09.2018 - 06.2022
Carry Out & Server
Illianos J&P
09.2015 - 10.2019
High School Diploma -
Westminster High School
- TIPS Certified #000030504265 (Expires 12/2027)