Taylor Mayhann
Clearwater,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable employee seeking Server, Cashier and hosting position. Offering excellent communication and good judgment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Gigglewaters
Clearwater, FL
07.2020 - Current
- Won server competition for most 5 star reviews on Google. 50-70 +
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Checked identification for minimum age for sale of alcoholic beverages.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Noted special patron requests and followed up with kitchen to confirm delivery
Guest Services
Sober Living America
Canton, Georgia
11.2020 - 06.2021
- Set and managed policies and guidelines for current and future guests
- Reviewed upcoming events and planned for expected challenges.
- Make sure all guests needs are met
- Created payment spreadsheets at end of week to ensure guests payments were payed and processed
- Drove 50+ hours to pick up new guests to transport them to facility and start intake process.
Server
Western Sizzlin Steak House And Buffet
Oxford, AL
01.2020 - 06.2020
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and correctly ring in tickets.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items and recorded order information.
- Inspected dishes and utensils for cleanliness.
Manager
Sonics Drive In
Oxford, AL
11.2018 - 12.2019
- Accomplished multiple tasks within established time frames.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Manage cash drawers during/after shift to ensure cash drawer is 100% responsible for closing nightly.
Server
Golden Corral Buffet And Grill
Pelham, AL
01.2016 - 12.2017
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Made sure beverages stayed filled and customers have everything they need while dining.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Inspected dishes and utensils for cleanliness.
- Moved and set up seating, prepared extra silverware and glasses prior to arrival of large groups.
Cashier
Golden Corral Buffet And Grill
Pelham, AL
01.2015 - 12.2015
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Used POS system to enter orders, process payments and issue receipts.
Education
No Degree - Psychology
Bainbridge State College
Bainbridge, GA11.2016
GED -
GED
Tuscaloosa, AL11.2013
Skills
- Able to Lift 30 Pounds
- Cool Under Pressure
- Conflict and Complaint Resolution
- Warm and Friendly
- Dining Room Cleaning and Upkeep
- Food and Beverage Service
- Waiting Tables
- Billing and Payment Processing
- Greeting and Seating Guests
- Customer Relations
- Cash Register Operation
- POS Systems
Certification
- Alcohol Safe Certification
- Serve Safe
Outdoor activities, painting, crafting, exercising, reading
Therapeutic activities that i enjoy and help relieve daily stress.
Timeline
Guest Services
Sober Living America
11.2020 - 06.2021
Server
Gigglewaters
07.2020 - Current
Server
Western Sizzlin Steak House And Buffet
01.2020 - 06.2020
Manager
Sonics Drive In
11.2018 - 12.2019
Server
Golden Corral Buffet And Grill
01.2016 - 12.2017
Cashier
Golden Corral Buffet And Grill
01.2015 - 12.2015
No Degree - Psychology
Bainbridge State College
GED -
GED
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