Taylor Milton
Joliet,MT
Summary
Accomplished business leader with a proven track record excelling in customer relations and financial management. Skilled in transforming challenges into opportunities, achieving significant client satisfaction, and fostering strong relationships. Expert in leveraging market research for strategic planning, contract negotiations and business growth.
Overview
11
11
years of professional experience
Work History
Co-Owner
SuperSetYourLife.com
05.2020 - Current
- Managed day-to-day operations efficiently
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw financial management tasks, including budgeting, financial reporting and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Freight Agent
Jetstream Freight Forwarding
08.2013 - 04.2018
- Collaborated with sales team to ensure seamless coordination of shipments and fulfillment of customer orders.
- Enhanced customer satisfaction by proactively resolving issues and providing timely updates on shipment status.
- Improved communication between departments by establishing clear channels for sharing information about shipments and client preferences.
- Reduced shipment errors by meticulously reviewing shipping documentation and addressing discrepancies.
- Developed systems within the company for ocean and air freight documentation.
Education
Eastern Washington University
Cheney, WAHigh School Diploma -
Wenatchee High School
Wenatchee, WA06.2011
Skills
- Customer Relations
- Small business operations
- Sales Strategies
- Customer Relationship Management (CRM)
- Relationship Building
- Business Planning
- Market Research and Analysis
Timeline
Co-Owner
SuperSetYourLife.com
05.2020 - Current
Freight Agent
Jetstream Freight Forwarding
08.2013 - 04.2018
Eastern Washington University
High School Diploma -
Wenatchee High School
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