Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taylor Moya

Kissimmee

Summary

Dynamic sales associate with proven expertise at CosmoProf in customer engagement and upselling. Skilled in cash handling accuracy and retail loss prevention, I excel at building lasting relationships that drive repeat business. Recognized for maintaining a calm demeanor in high-stress situations while effectively managing inventory and promotional support.

Overview

6
6
years of professional experience

Work History

Sales Associate

CosmoProf
08.2021 - 05.2024
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Built relationships with customers to encourage repeat business.
  • Ran store solo, including closing and opening.
  • Counted funds at end of day, and transported to bank.

Sales Associate

Micheals Craft Store
11.2019 - 07.2021
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Solved customer challenges by offering relevant products and services.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Sales Associate and Florist

King Soopers
03.2018 - 10.2019
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Handled incoming phone calls for orders and questions.
  • Prepared new flower and greenery shipments for arrangement by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.

Education

High School Diploma -

Legend High School
Parker, CO

Skills

  • Retail loss prevention
  • Upselling
  • Promotional support
  • Cash register operation
  • Inventory control
  • Customer engagement
  • Cash handling accuracy
  • Customer service

Timeline

Sales Associate

CosmoProf
08.2021 - 05.2024

Sales Associate

Micheals Craft Store
11.2019 - 07.2021

Sales Associate and Florist

King Soopers
03.2018 - 10.2019

High School Diploma -

Legend High School
Taylor Moya