Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling as well as business administration. Ready to bring 5+ years of relevant work experience to your team.
Work History
Patient Service Coordinator
5 Months
MyEyeDr | 2026.05 - Current
Coordinated patient scheduling and appointment confirmations to enhance operational efficiency.
Managed patient inquiries and complaints, ensuring timely resolutions and high satisfaction levels.
Developed and maintained electronic health records, ensuring accuracy and compliance with privacy regulations.
Collaborated with healthcare providers to streamline communication and improve patient care processes.
Assisted in insurance verification and eligibility checks, facilitating smooth billing operations.
Collected patient co-pay and issued receipt to confirm payment.
Site Coordinator
6 Months
Clayton Youth | 2025.09 - 2026.03
Led 1-2 staff daily during afternoon and morning programs
Implemented curriculum for 25-30 children daily
Attended weekly team meetings and one on ones
Managed program paperwork and child registration folders
Paraprofessional
4 Months
Keller ISD | 2025.01 - 2025.05
Coordinated patient scheduling and appointment confirmations to support operational efficiency.
Assisted with patient inquiries and complaints, providing timely resolutions to enhance satisfaction.
Maintained electronic health records, upholding accuracy and compliance with privacy regulations.
Collaborated with healthcare providers to facilitate communication and support patient care processes.
Helped in verifying insurance and eligibility checks to assist billing operations.
Collected patient co-pay and provided receipts to acknowledge payment.
Front Desk Receptionist
9 Months
North Texas Orthopaedic and Spine | 2023.10 - 2024.07
Managed patient appointments, enhancing satisfaction and operational efficiency.
Ensured smooth patient flow during check-in and check-out, improving service quality.
Handled payments and insurance verification, increasing financial accuracy.
Provided front desk support across multiple locations, ensuring consistent service.
Maintained electronic medical records, ensuring data integrity and accessibility.