Summary
Work History
Education
Skills
Timeline
Generic

Taylor Shepard

Mishawaka,Indiana

Summary

I have had lots of years of customer service experience. I love being able to make others happy. Makes me happy being able to enlighten someones day. I have knowledge in customer service, medical terminology, and social settings.

Work History

Server

Tippecanoe restraint
Southbend indiana
12 2023 - 04 2024
  • greeting guest
  • taking orders
  • making sure food is delivered in timely manner
  • exceptional customer service

Unit Assistant

Beacon Children's Hospital
Southbend Indiana
06 2023 - 12 2023
  • Ensured proper handling of confidential information through diligent adherence to HIPAA regulations while managing medical records.
  • Assisted nurses with essential tasks, contributing to high-quality patient care and satisfaction.
  • Ensured cleanliness and regulatory compliance within the unit by adhering to sanitation guidelines and protocols.

Server

Longhorn Steakhouse
Mishawaka indiana
05 2020 - 12 2021
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.

Server

Buffalo Wild Wings
Mishawaka indiana
05 2017 - 05 2020
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.

Education

Diploma - General

Brandywine High School
05.2013

Medical Assistant

Bryant stratton

Skills

  • Menu memorization
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
  • Food and beverage pairings
  • Bussed and reset tables to keep dining room and work areas clean
  • Worked with POS system to place orders, manage bills, and handle complimentary items
  • Wine service

Timeline

Server

Tippecanoe restraint
12 2023 - 04 2024

Unit Assistant

Beacon Children's Hospital
06 2023 - 12 2023

Server

Longhorn Steakhouse
05 2020 - 12 2021

Server

Buffalo Wild Wings
05 2017 - 05 2020

Diploma - General

Brandywine High School

Medical Assistant

Bryant stratton
Taylor Shepard