Taylor Thomas
Tuscaloosa,AL
Summary
Dedicated professional with a strong background in mental health support and team leadership. Proven ability to monitor patient progress and facilitate therapeutic sessions, fostering a supportive environment that enhances patient care and outcomes.
Overview
6
6
years of professional experience
Work History
Mental Health Technician
Bryce Hospital
Tuscaloosa, AL
03.2026 - Current
- Monitored patient behavior and mental health status, ensuring safety and compliance with treatment plans.
- Assisted in daily living activities, promoting independence and enhancing quality of life for patients.
- Documented patient progress and incidents accurately in electronic health records to support care continuity.
- Facilitated therapeutic group sessions, encouraging participation and fostering a supportive environment.
Bama Dining
Aramark
Tuscaloosa, AL
01.2025 - 02.2026
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries, providing knowledgeable and friendly service.
Team Leader
Whatabuger
Tuscaloosa, AL
03.2023 - 01.2025
- Supervised daily operations to ensure high-quality customer service and operational efficiency.
- Trained and mentored team members on food safety standards and service protocols.
- Coordinated shift schedules to optimize staffing levels during peak hours.
Manager
McDonald's Restaurant
Tuscaloosa, AL
07.2022 - 11.2022
- Supervised daily operations to ensure compliance with health and safety regulations.
- Trained and mentored staff, enhancing team performance and customer service skills.
Customer Service Representative
Amazon
Tuscaloosa
05.2022 - 06.2022
- Resolved customer inquiries through effective communication and problem-solving techniques.
Sales Associate
Dollar General
Tuscaloosa, AL
09.2021 - 01.2022
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Managed inventory levels, ensuring stock availability and timely replenishment of merchandise.
Key Holder
Chuck E Cheese
Tuscaloosa
02.2020 - 12.2020
- Oversaw cash handling processes, maintaining accuracy in transactions and inventory management.
- Managed daily store operations, ensuring adherence to company policies and procedures.
- Implemented visual merchandising strategies to enhance product displays and drive sales.
Education
High School Diploma -
Central High School
Tuscaloosa, AL05.2019
Skills
- Behavior management
- Behavior observation
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Time management skills
- Cleaning and sanitizing
- Customer service excellence
- Cash register operation
- Conflict resolution
- POS system operations
- Issue resolution
- Refunds and exchanges
Timeline
Mental Health Technician
Bryce Hospital
03.2026 - Current
Bama Dining
Aramark
01.2025 - 02.2026
Team Leader
Whatabuger
03.2023 - 01.2025
Manager
McDonald's Restaurant
07.2022 - 11.2022
Customer Service Representative
Amazon
05.2022 - 06.2022
Sales Associate
Dollar General
09.2021 - 01.2022
Key Holder
Chuck E Cheese
02.2020 - 12.2020
High School Diploma -
Central High School