Taylor Thompson
St Louis,MO
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Cash Management position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
Panera
10.2023 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Associate
Dollar General
07.2023 - 09.2023
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Provided product price information to customers.
- Trained and mentored junior staff on customer service strategies and techniques.
Team Lead
Sonic
06.2021 - 09.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
Education
No Degree - Biomedical Science
Jefferson College
1000 Viking Dr, Hillsboro, MO 63050High School Diploma -
Herculaneum High School
1 Black Cat Dr, Herculaneum, MO 6304805.2023
No Degree - General
Festus R-6
501 Westwind Dr, Festus, MO 6302805.2021
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cash Handling
- Cleaning
- Customer Engagement
- Taking Orders
- Self-discipline
- Clear Communication
- Integrity and Honesty
- Initiative and Self-Motivation
- Verbal and written communication
- Leadership Qualities
- Store Opening and Closing
- Valid Driver's License
- Complex Problem-Solving
- Order Management
- Supplies Monitoring and Restocking
- Telephone Etiquette
- Assertiveness
- Multitasking and Organization
- Team Player
- Adaptability and Flexibility
- Attention to Detail
- Dependable and Cooperative
Certification
ServSafe
Additional Information
College courses are all online, and capable of doing studies after business hours of operation.
Timeline
Crew Member
Panera
10.2023 - Current
Associate
Dollar General
07.2023 - 09.2023
Team Lead
Sonic
06.2021 - 09.2023
No Degree - Biomedical Science
Jefferson College
High School Diploma -
Herculaneum High School
No Degree - General
Festus R-6
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