Taylor Warson
Bonita Springs,Florida
Summary
Energetic Hostess with 4 years of experience enhances customer experiences in food service setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
2
2
years of professional experience
Work History
Hostess and Busser
Chops City Grill
07.2023 - Current
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Server
California Pizza Kitchen
09.2022 - 05.2023
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Arts - Psychology
Florida Gulf Coast University
Fort Myers, FL12.2025
High School Diploma -
Estero High School
Estero, FL06.2022
Skills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
- Detail Oriented
- Interactive communication skills
- POS system
Timeline
Hostess and Busser
Chops City Grill
07.2023 - Current
Server
California Pizza Kitchen
09.2022 - 05.2023
Bachelor of Arts - Psychology
Florida Gulf Coast University
High School Diploma -
Estero High School
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