Taylor Wolfe
Jeannette,PA
Summary
Dependable and hardworking professional with experience in reception, direct support, and customer service. Skilled in communication, organization, multitasking, and working effectively with people from diverse backgrounds. Adaptable and quick to learn new responsibilities, with a strong work ethic and commitment to providing excellent service.
Overview
7
7
years of professional experience
Work History
Server
Sforno
Jeannette, Pennsylvania
07.2023 - Current
- Delivered exceptional customer service in a fast-paced dining environment.
- Provided excellent customer service to ensure satisfaction.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Ensured cleanliness and organization of tables and dining areas to enhance guest experience.
- Monitored inventory levels and communicated needs to management to prevent stock shortages.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided guidance and support to new servers during onboarding to facilitate smoother integration into the team.
Direct Support Professional
Community Options Inc
Greensburg
07.2023 - Current
- Assisted individuals with daily activities including personal care, meal preparation, and medication reminders to enhance well-being and independence.
- Facilitated social interactions among participants and peers in the community to promote social skills and community engagement.
- Accompanied individuals on outings to promote independence and integration into the community.
- Monitored individuals' behaviors, documented observations, and reported changes or concerns to a supervisor to ensure safety and appropriate support.
Receptionist
Jim Shorkey Mitsubishi
Irwin, PA
05.2019 - 08.2019
- Answered calls with proper telephone etiquette, addressed caller questions, and transferred to appropriate extensions
- Delivered accurate phone messages to personnel, ensuring legibly written call-back numbers and names for clear communication
- Transmitted information and documents to customers efficiently via computer and mail
- Sent information to customers via email and mail and documents to customers via computer and mail
- Maintained various office or programs records using a secure filing system.
Education
Criminology -
Indiana University of Pennsylvania
High School Diploma -
Hempfield Area High School
Skills
- Customer support
- Effective communication
- Conflict Resolution
- Efficient multitasking
- Work efficiency
- Adaptability
- Eagerness to learn
- Client documentation
- Company representation
Extracurricular Activities
Alpha Xi Delta, Philanthropy Vice President
Timeline
Server
Sforno
07.2023 - Current
Direct Support Professional
Community Options Inc
07.2023 - Current
Receptionist
Jim Shorkey Mitsubishi
05.2019 - 08.2019
Criminology -
Indiana University of Pennsylvania
High School Diploma -
Hempfield Area High School