Summary
Overview
Work History
Education
Skills
Timeline
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Teah Wiley

Semmes,AL

Summary

Organized and dedicated worker with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

3
3
years of professional experience

Work History

Administrative Assistant

Long And Long Attorney's
09.2022 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Developed strategies to streamline and improve office procedures.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate requests.

Server

Rip Tides Holiday Inn Resort
03.2020 - 09.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Education

Some College - General Studies

Pensacola State College
Pensacola, FL

High School Diploma -

Booker T. Washington High School
Pensacola, FL
05.2017

Skills

  • Office Management
  • Proofreading
  • Report Transcription
  • Administrative Support
  • Staff Motivation
  • Database Administration
  • Microsoft Office
  • Customer Service
  • Workflow Planning
  • Prioritizing Clients
  • Team Bonding
  • Time Management

Timeline

Administrative Assistant

Long And Long Attorney's
09.2022 - Current

Server

Rip Tides Holiday Inn Resort
03.2020 - 09.2021

Some College - General Studies

Pensacola State College

High School Diploma -

Booker T. Washington High School

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Teah Wiley