Teairra Gilbert
Mt Pleasant,NC
Summary
Detail-oriented professional with experience in customer service and retail. Skilled in multitasking, time management, and effective communication. Committed to collaborating with team members to achieve sales goals and improve overall customer experience.
Overview
1
1
year of professional experience
Work History
Crew Member
Hardee's Restaurant
Mt Pleasant, NC
06.2026 - Current
- Provided excellent customer service by accurately taking orders and addressing inquiries.
- Maintained cleanliness of workstations to ensure a hygienic dining environment for guests.
- Collaborated with team members to efficiently meet peak demand during busy shifts.
- Monitored inventory levels, restocking supplies as needed to maintain smooth operations.
- Processed cash transactions and handled point-of-sale system with accuracy and efficiency.
- Engaged in ongoing learning of menu items to provide informed recommendations to customers.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
Retail Sales Associate
Cracker Barrell Old Country Store
Salisbury, NC
08.2025 - 09.2025
- Assisted customers in product selection and provided exceptional service to enhance the shopping experience.
- Maintained store cleanliness and organized merchandise displays to promote a welcoming environment.
- Engaged customers through effective communication, addressing inquiries and resolving concerns promptly.
- Collaborated with team members to achieve sales goals and improve customer satisfaction ratings.
- Participated in training sessions to enhance product knowledge and sales techniques continuously.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
West Cabarrus High School
Concord, NC05.2024
Skills
- Customer service
- Teamwork and collaboration
- Communication
- Multitasking and organization
- Point-of-sale operation
- Attention to detail
- Detail orientation
- Mathematics
References- Personal
Destiny Hammill- Friend
ClineDestiny444@gmail.com
Timeline
Crew Member
Hardee's Restaurant
06.2026 - Current
Retail Sales Associate
Cracker Barrell Old Country Store
08.2025 - 09.2025
High School Diploma -
West Cabarrus High School