Teala Stanton
Anderson Merchandisers, LLC
RALEIGH,NC
1
Language
19
years of professional experience
Compassionate and adaptable professional with a diverse background in customer support and retail. Recognized for strong problem-solving abilities and a commitment to creating positive customer interactions, ready to drive impactful service delivery.
Work History
Merchandise Associate
2 Months- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Supported visual merchandising efforts by organizing product displays to enhance customer engagement.
- Collaborated with team members to maintain cleanliness and organization of merchandise areas.
- Operated point-of-sale systems efficiently, processing transactions with accuracy and speed.
- Monitored sales floor for product availability, promptly addressing any restocking needs.
- Updated signage and price tags to reflect current sales.
- Created attractive displays to promote items.
Receptionist
8 Years 2 Months- Managed front desk operations, ensuring seamless check-in and appointment scheduling.
- Provided exceptional customer service, addressing client inquiries and concerns promptly.
- Maintained organized records of client appointments and services rendered.
- Coordinated communication between clients and stylists to enhance service delivery.
- Resolved customer problems and complaints.
- Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.
Customer Support Specialist
6 Years 2 Months- Resolved customer inquiries through effective communication and problem-solving techniques.
- Collaborated with cross-functional teams to enhance customer satisfaction and service delivery.
- Trained new team members on customer support protocols and systems for improved service efficiency.
- Analyzed customer feedback to identify trends and recommend process improvements for support operations.
- Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
- Maintained thorough knowledge of product offerings to provide accurate information and expert advice to customers.
Dietary Server
3 Years 3 Months- Delivered meals and snacks to residents, ensuring adherence to dietary restrictions and preferences.
- Maintained cleanliness and organization of dining area, promoting a welcoming environment for residents.
- Assisted in meal preparation, ensuring timely service and high-quality presentation of dishes.
- Collaborated with kitchen staff to enhance menu offerings based on resident feedback and dietary needs.
- Collaborated with the kitchen staff to ensure accurate food orders and special diet requirements were met.
- Streamlined meal preparation, resulting in faster service times for patients and staff.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Collaborated with team members to streamline service delivery during peak hours.
- Cleaned and organized kitchen, dining and service areas.
Education
Associate of Arts - Nursing
Skills
Retail experience
Store organization
Cash management
Planogram execution
Problem-solving
Data entry
Customer relationship management (CRM)
Appointment scheduling
Customer response
Customer service excellence
Empathy and patience
some spanish
I took a spainish class so i know some spanish.
Languages
Spanish
Limited Working
Timeline
Merchandise Associate
Anderson Merchandisers, LLC
07.2026 - CurrentRead More
Receptionist
the Hair Lounge
03.2018 - 05.2026Read More
Customer Support Specialist
SYKES
01.2011 - 03.2017Read More
Dietary Server
Laurels of Forest Glen
04.2007 - 07.2010Read More
Wake Technical Community College
Associate of Arts from Nursing
Read More