Te'Andra Herbin
Kernersville,NC
Summary
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
2013
2013
years of post-secondary education
Work History
Administrative Assistant
Deployed Resources
Greensboro, NC
07.2023 - 02.2026
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Scheduled office meetings and client appointments for staff teams.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Developed strategies to streamline and improve office procedures.
Executive Administrative Assistant
Charter Communications, Time Warner Cable
Greensboro , NC
12.2020 - 06.2023
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Used software to coordinate meetings, appointments, and tasks senior executives.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Organized and updated schedules for executives.
- Documented and distributed meeting notes to identify, analyze, and improve workflows.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Implemented updated policies and practices for organization and monitored effect.
- Gathered documents, data and formulated analytics to prepare issues for discussion and reports for review.
Senior Administration Clerk
LabCorp
Greensboro , NC
01.2018 - 12.2020
- Interacted with customers by phone, email, or in-person to provide information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Produced high-quality communications for internal and external use.
- Made travel arrangements for other employees' business trips, negotiating fair prices on behalf of company.
- Booked and prepared meeting rooms, making arrangements for availability of refreshments.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Utilized office management software to record and track customer information.
- Compiled and analyzed data to produce reports.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Senior Administration Executive
XPO Logistics
Greensboro, NC
08.2014 - 08.2017
- Maintained protocol throughout routine work days and special events.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Scheduled appointments and meetings, organized materials and prepared rooms.
- Collected data, input records and protected electronic files.
- Reviewed information, created models and contributed to decision-making process by forecasting trends.
- Planned and executed events for employees and clients and managed logistics and vendor relations.
- Offered technical support and troubleshot issues to enhance office productivity.
- Created and updated records and files to maintain document compliance.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Education
James B Dudley High School
Greensboro, NCSkills
- Data Entry
- Process Optimization
- Sales Plan Implementation
- Property Management
- Travel Administration
- Clerical Support
Timeline
Administrative Assistant
Deployed Resources
07.2023 - 02.2026
Executive Administrative Assistant
Charter Communications, Time Warner Cable
12.2020 - 06.2023
Senior Administration Clerk
LabCorp
01.2018 - 12.2020
Senior Administration Executive
XPO Logistics
08.2014 - 08.2017
James B Dudley High School