Telia Lara
Carloni Chiropratic
Lodi,CA
5
years of professional experience
Reliable administrative professional with 4+ years of experience in reception and office support. Strong verbal communication, time management, and multitasking skills, scheduling, phone coverage, insurance verification, and document management. Known for keeping offices organized and efficient.
Work History
Office Support Specialist
1 Year 6 Months- Managed patient scheduling, appointment confirmations, and calendar updates with accuracy and professionalism.
- Answered phone calls, relayed messages, and resolved routine patient inquiries promptly.
- Maintained confidential patient records, charts, and office files in organized condition.
- Processed data entry for visits, documentation, and administrative updates with consistency.
- Coordinated front desk operations to support smooth patient check-in and check-out flow.
- Assisted with insurance verification, billing documentation, and claim-related follow-up.
- Prepared office materials, forms, and correspondence to support daily administrative needs.
- Monitored supply inventory and restocked office items to maintain workflow continuity.
- Managed high volumes of incoming correspondence, prioritizing urgent matters for immediate attention and ensuring proper handling of sensitive information.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on a daily basis.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Receptionist
3 Years 2 Months- Greeted patients and managed front desk check-in, creating welcoming a first impression for a chiropractic office.
- Answered multi-line phone system, routed inquiries, and provided accurate appointment information.
- Scheduled appointments and coordinated patient flow to support efficient daily office operations.
- Verified insurance details and collected patient intake forms for complete records.
- Processed payments, prepared receipts, and maintained organized cash handling records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
Education
High School Diploma
Skills
Scheduling appointments
Patient coordination
Calendar management
Document management
File organization
Customer service
Patient flow coordination
Order processing
Registration processing
Time management
Adaptability
Teamwork
Verbal communication
Task prioritization
Timeline
Office Support Specialist
Carloni Chiropratic
04.2025 - CurrentRead More
Receptionist
Gerard Chiropractic
02.2022 - 04.2025Read More
Tokay High
High School Diploma
Read More