Summary
Overview
Work History
Education
Skills
Timeline
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Tenisha Rollins

Portsmouth,VA

Summary

Dynamic sales professional with proven expertise at 7-Eleven, excelling in customer service and cash handling accuracy. Adept at leveraging sales strategies to enhance customer satisfaction and drive store success. Skilled in POS system operation and customer needs assessment, consistently maintaining a customer-ready environment and achieving a 95% customer satisfaction rate.

Overview

8
8
years of professional experience

Work History

Sales Associate

7-Eleven
Newport News, VA
06.2025 - 06.2026

Greet customers, assist with product selection, and provide excellent customer service.

Operate register and ensure a smooth checkout experience.

Prepare hot foods and maintain coffee/beverage stations according to company standards.

Follow food safety, hygiene, and health code requirements.

Maintain store cleanliness, including walk-in cooler cleaning and trash removal.

Receive deliveries, stock merchandise, rotate products, and assist with inventory counts.

Support daily shift operations and ensure the store remains customer-ready.

Food Service Worker

VA Medical Center
Hampton, VA
06.2024 - 06.2025
  • Prepared and served meals in accordance with dietary guidelines and patient needs.
  • Maintained cleanliness and organization of food service areas to ensure safety standards.
  • Assisted in inventory management and restocking supplies to support daily operations.
  • Collaborated with kitchen staff to streamline meal preparation processes for efficiency.
  • Monitored food temperatures and quality to adhere to health regulations.
  • Participated in training new staff on food safety practices and operational procedures.

Cook's Assistant

MWR Child Development Center
Virginia Beach, VA
06.2021 - 06.2024
  • Prepared diverse menu items following standardized recipes and presentation guidelines.
  • Maintained cleanliness and organization of kitchen areas to ensure health and safety compliance.
  • Collaborated with team members to streamline cooking processes and enhance service speed during peak hours.
  • Assisted in inventory management by tracking stock levels and notifying management of shortages.
  • Trained new staff on kitchen procedures, food safety protocols, and equipment operation techniques.
  • Implemented cost-saving measures by minimizing food waste through effective portion control practices.
  • Developed seasonal menu items based on customer feedback and ingredient availability to boost customer satisfaction.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared food items in compliance with recipes and portioning control guidelines.

Food Preparation Worker

Sams Club
Virginia Beach, VA
05.2018 - 05.2023
  • Prepared food items according to safety and quality standards to ensure customer satisfaction.
  • Operated kitchen equipment efficiently, maintaining cleanliness and functionality in food preparation areas.
  • Collaborated with team members to streamline workflow and enhance productivity during peak hours.
  • Assisted in inventory management by monitoring stock levels and reporting shortages to management.
  • Trained new employees on food safety protocols, proper equipment usage, and efficient preparation techniques.
  • Implemented process improvements leading to reduced waste and increased efficiency in food handling procedures.
  • Developed training materials for staff on best practices in food preparation and sanitation standards.
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.

Education

High School Diploma -

Deep Creek High
Chesapeake, VA
06-2006

Skills

  • Money handling
  • Cash handling
  • Cash register operation
  • Stocking and receiving
  • Cash handling accuracy
  • Sales strategies
  • POS system operation
  • Customer needs assessment
  • Teamwork and collaboration
  • Problem-solving skills
  • Time management
  • Sales expertise
  • Product sales

Timeline

Sales Associate

7-Eleven
06.2025 - 06.2026

Food Service Worker

VA Medical Center
06.2024 - 06.2025

Cook's Assistant

MWR Child Development Center
06.2021 - 06.2024

Food Preparation Worker

Sams Club
05.2018 - 05.2023

High School Diploma -

Deep Creek High