Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tenisha Shope

Centralia,WA

Summary

Accomplished Compliance Manager with a proven track record at Bishop, White, Marshal & Weibel p.s, adept in staff management and office administration. Excelled in enhancing productivity by implementing quality assurance measures and leveraging skills in project coordination and call handling. Demonstrates exceptional problem-solving abilities and a commitment to achieving company goals.

Overview

Work History

Office Assistant

C.D Nelson Commercial Fixtures
  • Provided administrative support to a variety of departments
  • Proven the ability to manage multiple tasks sufficiently while maintaining accuracy and meeting tight deadlines
  • Possessed excellent communication and problem-solving skills as well as a strong aptitude for quickly learning new software and technologies

Compliance Manager

Bishop, White, marshal & Weibel p.s
  • Monitored and analyzed the performance of the collection team, implementing measures to improve productivity and success rate
  • Reviewed and evaluated delinquent accounts, determining appropriate actions to be taken in accordance with company, policies and legal requirements

Office Manager

Trophy Plumbing
  • Directed and supervised plumbing technicians effectively to repair, install, start up, operation, and maintain all plumbing requirements for residential and commercial services
  • Worked with install technicians, dispatch staff to ensure customer satisfaction while achieving plumbing tasks
  • Interacted and communicated with vendors, suppliers and clients

Education

High School Diploma -

Centralia High School
Centralia, WA
01-2008

Skills

  • Scheduling
  • Call handling
  • Bookkeeping
  • Project coordination
  • Staff management
  • Multi-line phone proficiency
  • Office administration
  • Scheduling appointments
  • Quality assurance

Timeline

Office Assistant

C.D Nelson Commercial Fixtures

Compliance Manager

Bishop, White, marshal & Weibel p.s

Office Manager

Trophy Plumbing

High School Diploma -

Centralia High School

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Tenisha Shope