Tennisha Thomas
Vallejo,CA
Summary
Detail-oriented and highly organized Patient-focused professional with over 10 years of experience in healthcare settings. Proven ability to manage patient interactions, handle multi-line phone systems, and maintain accurate medical records. Adept at providing exceptional support to both patients and healthcare providers, ensuring smooth clinic operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
DaVita Medical Group
Vallejo , CA
03.2022 - 03.2024
- Provided ongoing communication with patients, families, and other healthcare providers regarding treatment plans and progress.
- Schedule and managed appointments for patients, providing them with basic information about services and procedures.
- Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high of communication and interaction.
- Maintained accurate records of all patient care activities by utilizing all functionalities of the telephone and electronic medical records systems in performing assigned job tasks.
Certified Medical Assistant
Urgent Care + Telehealth
Benicia, CA
06.2021 - 03.2022
- Greet and welcome patients, assisting with initial questions regarding appointment,s, payments and schedules.
- Scheduled and managed appointments for patients, providing them with basic information about services and procedures
- Managed patient records, ensuring accuracy and privacy of data, and ensuring that all paperwork was filled out correctly
- Assisted in insurance verification and billing, ensuring accuracy and processing claims
- Managed incoming and outgoing calls, responding to patient inquiries and scheduling appointments
- Processed payments from patients accurately using cash registers or computerized systems.
Education
Certification - Certified Clinical Medical Assistant
Cal Reginal
Fairfield, CA06-2020
Associate of Arts - Science And Quantitative Reasoning
Solano Community College
Fairfield, CA05-2019
Skills
- Excellent customer service and patient relations
- Proficiency in EHR software, medical billing, and coding
- Strong multitasking and organizational abilities
- Knowledge of medical terminology and office operations
- Exceptional written and verbal communication
- Ability to work in a fast-paced environment
Certification
- Certified Clinical Medical Assistant (CCMA)
- HIPAA Certified
- BLS Certified
References
Available upon request.
Affiliations
- Graduated with Honors
Accomplishments
- Team ranked #1 in the nation for meeting annual goals.
Timeline
Patient Care Coordinator
DaVita Medical Group
03.2022 - 03.2024
Certified Medical Assistant
Urgent Care + Telehealth
06.2021 - 03.2022
Certification - Certified Clinical Medical Assistant
Cal Reginal
Associate of Arts - Science And Quantitative Reasoning
Solano Community College
- Certified Clinical Medical Assistant (CCMA)
- HIPAA Certified
- BLS Certified
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