Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
References
Timeline
Generic

Terecita Klugiewicz

Crystal Lake,IL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

11
11
years of professional experience

Work History

Receptionist

Smiles On Randall
Carpentersville, IL
11.2023 - Current
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Greeted visitors and provided them with assistance.
  • Scheduled appointments for clients, customers, and other visitors.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Handled customer inquiries and complaints, providing timely and appropriate solutions.
  • Processed payments and updated accounts to reflect balance changes.
  • Scheduled and confirmed appointments.
  • Performed clerical duties such as filing, photocopying, transcribing, and faxing.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.

Recruiting Manager

Staffmark
Crystal Lake, IL
03.2023 - 11.2023
  • Conducted exit interviews for departing employees in order to gain insights about their experiences at the company.
  • Monitored applicant tracking systems for updates on current applications.
  • Ensured compliance with all applicable employment laws and regulations.
  • Participated in career fairs or other recruiting events.
  • Identified new recruiting sources through networking events or social media campaigns.
  • Reviewed resumes and conducted phone interviews to identify potential candidates.
  • Conducted regular meetings with managers to discuss recruitment needs, progress on open positions, and other related topics.
  • Designed employee referral programs that encouraged existing employees to refer qualified candidates.
  • Created job postings for various roles across multiple disciplines and platforms.
  • Managed the full-cycle recruitment process including sourcing, interviewing, reference checks, offer negotiation and onboarding activities.
  • Organized candidate assessment tests when required by the company's policies.

Warehouse Worker

Cardinal Health
Crystal Lake, IL
07.2022 - 03.2023
  • Maintained accurate inventory records using computerized tracking systems.
  • Identified discrepancies between physical count and computer data.
  • Performed cycle counts to maintain accurate inventory records.
  • Moved large and bulky items manually or with pallet jacks or forklifts.
  • Used pallet jacks to move items to and from warehouse locations.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Staged and sorted multiple types of products for loading.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Packed boxes and stock using organizational guidelines.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Used digital database to keep records of units and stock moved.

Customer Service Representative

Apex Logistics
Franklin Park, IL
12.2021 - 07.2022
  • Checked in and checked out CDL drivers at the warehouse.
  • Made sure that cargo was cleared from flights that came in from other countries as well as making sure that all the cargo was accounted for.
  • Made sure that all cargo was pre-staged and ready for when the CDL drivers came to pick up their cargo.
  • Provided accurate information about products and services to customers.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Provided top quality control and eliminated downtime to maximize revenue.
  • Prepared and evaluated CRM reports to identify problems and areas for improvement.

Warehouse Packer

Apex Plastic Finishing Company
Bensenville, IL
06.2013 - 11.2021
  • Monitored stock levels in assigned areas of the warehouse to ensure adequate supply availability.
  • Labeled boxes, containers, and pallets for shipment purposes.
  • Weighed packages prior to shipping to ensure compliance with weight regulations.
  • Maintained a safe work environment by adhering to safety regulations at all times.
  • Ensured all documents related to shipping were accurately filled out per established procedures.
  • Inspected finished product packaging for quality assurance before sending out orders.
  • Identified damaged or defective products upon receipt and reported them accordingly.
  • Verified accuracy of items picked against packing list.
  • Received incoming shipments, inspected contents, compared against invoices and purchase orders.
  • Collaborated with team members to achieve daily production goals.
  • Assembled and packed orders according to customer specifications.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Trained new employees regarding warehouse procedures and standards.
  • Used pallet jacks to move items to and from warehouse locations.
  • Used tools, sprayers and cleaning solutions to disinfect work areas.
  • Stretched wrap and move skids to finished goods staging area.
  • Demonstrated great teamwork skills with staff members involved in production and transport.

Education

High School Diploma -

Proviso West
Hillside
05-2013

Skills

  • Data Entry
  • Office Management
  • Technical Support
  • Scheduling
  • Bookkeeping
  • File Management
  • Supply Management
  • Greeting and Seating Clients
  • Organization skills
  • Document Management
  • Basic accounting
  • Multitasking and prioritization
  • Multi-line telephone skills
  • Scheduling appointments

Languages

Spanish
Native/ Bilingual

Accomplishments

  • National Honor Society
  • French Honor Society

Affiliations

  • Brain teasers/puzzles
  • Hiking
  • Cooking
  • Baking

References

References available upon request.

Timeline

Receptionist

Smiles On Randall
11.2023 - Current

Recruiting Manager

Staffmark
03.2023 - 11.2023

Warehouse Worker

Cardinal Health
07.2022 - 03.2023

Customer Service Representative

Apex Logistics
12.2021 - 07.2022

Warehouse Packer

Apex Plastic Finishing Company
06.2013 - 11.2021

High School Diploma -

Proviso West

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Terecita Klugiewicz