Summary
Overview
Work History
Education
Skills
Timeline
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Teresa Vaughn

Southaven,Mississippi

Summary

With a proven track record at Walmart, I excel in retail experience and store organization, enhancing customer satisfaction and sales floor efficiency. My adept use of technology in loss prevention at GXO Logistics showcases my hard skills in surveillance, while my leadership in training associates highlights my strong communication abilities.

Overview

9
9
years of professional experience

Work History

Merchandise Associate

Walmart
09.2022 - Current
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
  • Assisted in the training and development of new associates, fostering a positive team environment.
  • Created attractive displays to promote items.
  • Collaborated with store management to develop strategic plans for merchandise placement and promotion.

Loss Prevention Agent

GXO Logistics
08.2021 - 01.2025
  • Utilized advanced technology tools for enhanced surveillance capabilities, leading to improved detection rates of potential threats or incidents.
  • Conducted exit interviews with apprehended shoplifters to gather intelligence on theft techniques and patterns, informing future prevention efforts.
  • Participated in regular meetings with store management, sharing insights and updates on loss prevention activities and trends.
  • Performed routine inspections of store areas, ensuring proper functioning of security systems and equipment.

Dock Attendant

Amazon
10.2019 - 10.2021
  • Reported operations and equipment problems to supervisor for prompt handling.
  • Attended to receiving area continuously to offer immediate assistance.
  • Followed safety precautions while lifting and moving loads.
  • Monitored arrivals and departure of service contractors and building repair and maintenance contractors through logs.
  • Registered deliveries and packages from postal service, UPS, DHL and FedEx.
  • Conducted regular inspections of dock equipment, identifying maintenance needs before they became critical issues.
  • Trained new hires on proper docking procedures, fostering a culture of excellence among staff members.

Inventory Clerk/B-Level QA Inspector

Randstad/Electrolux
07.2016 - 03.2017
  • Maintained inventory count, tracked usage, and documented variances.
  • Assisted in physical inventories, verifying counts against existing records for improved accuracy in reporting data.
  • Facilitated smooth communication between departments regarding inventory needs and adjustments, leading to better overall efficiency in operations.
  • Completed physical inventory counts each month.
  • Collaborated with team members to achieve a well-coordinated inventory management system.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Verified incoming products and checked delivery totals to keep system records current and accurate.

Receptionist

Moore Staffing
10.2015 - 06.2016
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Assisted with onboarding new clients and securing paperwork completion.

Education

High School Diploma -

Rosa Fort High
Tunica, MS
05-1992

Skills

  • Retail experience
  • Store organization
  • Cash management
  • Planogram execution

Timeline

Merchandise Associate

Walmart
09.2022 - Current

Loss Prevention Agent

GXO Logistics
08.2021 - 01.2025

Dock Attendant

Amazon
10.2019 - 10.2021

Inventory Clerk/B-Level QA Inspector

Randstad/Electrolux
07.2016 - 03.2017

Receptionist

Moore Staffing
10.2015 - 06.2016

High School Diploma -

Rosa Fort High

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