Teri Rainwater
Statham,GA
Summary
Dynamic retail professional with extensive experience at Dollar Tree, excelling in customer service and strategic thinking. Proven track record in maximizing sales through innovative merchandising and enhancing team efficiency. Skilled in cash management and problem-solving, fostering a positive work environment while consistently improving customer satisfaction and operational performance.
Overview
2026
2026
years of professional experience
Work History
Store Manager
Dollar Tree
Gainesville, GA
11.2015 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Produce Mgr/ Cust.Service Mgr/ Grocery Team Leader
Publix Supermarkets Store
Dacula, GA
1996 - 2016
- Trained and supervised produce staff for optimal performance and adherence to company policies.
- Maintained produce display, and prep and storage areas in clean and orderly condition.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Enhanced customer satisfaction through attentive service and consistent delivery of high-quality products.
Education
Associate of Arts - Multidisciplinary Studies
Grantham University
Lenexa, KSSkills
- Customer service and relations
- Problem-solving
- Multitasking and organization
- Store operations and merchandising
- Cash management
- Strategic thinking
Timeline
Store Manager
Dollar Tree
11.2015 - Current
Produce Mgr/ Cust.Service Mgr/ Grocery Team Leader
Publix Supermarkets Store
1996 - 2016
Associate of Arts - Multidisciplinary Studies
Grantham University