Teriem Beckham

• Camera Monitoring

• Securing & Monitoring Lobby

• Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
• Maintained an organized reception area and ensured that all guests were attended to promptly.

• Logging Packages

• Assisting Residents

• Greeted customers in a professional and friendly manner.
• Assisted with check-in and check-out procedures for guests.
• Maintained cleanliness of lobby area at all times.
• Monitored security cameras in lobby area as needed.
• Assisted with luggage handling for incoming guests.
• Addressed customer needs in a timely manner.
• Provided excellent customer service while upholding company policies.
• Answered telephones and greeted visitors to assist, answer questions and direct.

• Checked for safety hazards and took corrective action when necessary.
• Monitored surveillance cameras and responded to suspicious activity.
• Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
• Responded to alarms and conducted investigations as required.
• Confirmed visitor identification prior to granting entry into the building.
• Maintained accurate logs of all security related activities.
• Provided escorts for visitors as needed throughout the facility.
• Assisted with crowd control during large events held at the facility.

• Greeted customers and answered their inquiries regarding hotel services, amenities, and local attractions.
• Provided detailed information about the city's points of interest, restaurants, transportation options, and other activities.
• Arranged reservations for dining, entertainment, sightseeing tours, theater tickets, and sporting events.
• Interacting with airline passengers via premier clubroom/bar environment in a professional and pleasant manner.
• Restocking food, beverages, snacks, coffee, cups, glasses, ice, etc. in all service areas as necessary

• Greeted customers warmly and made them feel welcome.
• Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
• Assisted with scheduling appointments for clients and visitors.
• Maintained an organized reception area and ensured that all guests were attended to promptly.
• Monitored cameras and lobby.
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• Greeted guests in a friendly and professional manner.
• Assisted guests with their luggage, providing assistance to the guest room or other areas of the hotel as requested.
• Answered incoming calls from guests and provided information regarding hotel services, amenities, and directions.
• Provided concierge services such as restaurant recommendations and reservations, arranging transportation, scheduling tours.
• Maintained cleanliness of lobby area and ensured that all furniture was arranged properly.
• Operated elevator to transport guests to their designated floors efficiently and safely.
• Ensured that all safety regulations were followed when transporting passengers on elevators.
• Fulfilled special requests from guests such as additional linens or towels for rooms.
• Stocked supplies in bell cart closets such as extra pillows, blankets, hangers.