Terra Mason
St. Cloud,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Server
Pops Waffles And Ice Cream
06.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Maintained regular and consistent attendance and punctuality.
Key Holder
Z And Q A Children's Boutique
01.2022 - 06.2023
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Planned and executed promotions and special events in close collaboration with management.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store
- Managed social media to promote sales and maintain a relationship with customers
- Maintained regular and consistent attendance and punctuality.
- Prepared and submitted reports to keep management informed of sales activities and progress.
Barista
Madilynns Craft Coffee Shop
05.2020 - 01.2022
- Used POS system to accurately enter orders and process payments.
- Collaborated with cafe management to design and implement promotional strategies for cafe items.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Education
Associate of Arts - Business
Valencia College
Orlando, FL05.2024
High School Diploma -
Harmony High School
Saint Cloud Florida05.2020
Skills
- Customer Service Management
- Resource Management
- Promotional Campaigns
- Workplace Safety
- Experienced in Microsoft Word
- Experienced in Power Point
Timeline
Server
Pops Waffles And Ice Cream
06.2023 - Current
Key Holder
Z And Q A Children's Boutique
01.2022 - 06.2023
Barista
Madilynns Craft Coffee Shop
05.2020 - 01.2022
Associate of Arts - Business
Valencia College
High School Diploma -
Harmony High School
Similar Profiles
Allan GusmaoAllan Gusmao
Global Sales Manager at Finamac USA-Ice Cream / Gelato / Ice Pops MachinesGlobal Sales Manager at Finamac USA-Ice Cream / Gelato / Ice Pops Machines
Samantha ReiterSamantha Reiter
Ice Cream Server at Boardwalk Waffles And Ice CreamIce Cream Server at Boardwalk Waffles And Ice Cream
Noah BlecknerNoah Bleckner
Ice Cream Scooper at Justine's Ice Cream Parlour Ice Cream Parlour, St Michaels, MdIce Cream Scooper at Justine's Ice Cream Parlour Ice Cream Parlour, St Michaels, Md
Erica LovettErica Lovett
Area Manager of Operations at AmazonArea Manager of Operations at Amazon
April KellyApril Kelly
Public Educator, Secondary Grades 6-12 at Osceola County District and Clark County, NVPublic Educator, Secondary Grades 6-12 at Osceola County District and Clark County, NV