Terra Mason
St. Cloud,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Server
Pops Waffles And Ice Cream
06.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Maintained regular and consistent attendance and punctuality.
Key Holder
Z And Q A Children's Boutique
01.2022 - 06.2023
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Planned and executed promotions and special events in close collaboration with management.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store
- Managed social media to promote sales and maintain a relationship with customers
- Maintained regular and consistent attendance and punctuality.
- Prepared and submitted reports to keep management informed of sales activities and progress.
Barista
Madilynns Craft Coffee Shop
05.2020 - 01.2022
- Used POS system to accurately enter orders and process payments.
- Collaborated with cafe management to design and implement promotional strategies for cafe items.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Education
Associate of Arts - Business
Valencia College
Orlando, FL05.2024
High School Diploma -
Harmony High School
Saint Cloud Florida05.2020
Skills
- Customer Service Management
- Resource Management
- Promotional Campaigns
- Workplace Safety
- Experienced in Microsoft Word
- Experienced in Power Point
Timeline
Server
Pops Waffles And Ice Cream
06.2023 - Current
Key Holder
Z And Q A Children's Boutique
01.2022 - 06.2023
Barista
Madilynns Craft Coffee Shop
05.2020 - 01.2022
Associate of Arts - Business
Valencia College
High School Diploma -
Harmony High School
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