Terrance Hayes III
Kennedale
Summary
Dynamic and results-driven Shift Leader at Keke's Breakfast Cafe, skilled in team building and employee training. Proven ability to enhance customer service and maintain high cleanliness standards, ensuring a seamless dining experience. Recognized for effectively supervising staff during peak hours, contributing to a positive and efficient work environment.
Overview
3
3
years of professional experience
Work History
Shift Leader
Keke's Breakfast Cafe
Fort Worth
05.2025 - Current
- Supervise staff during busy breakfast shifts to ensure smooth operations.
- Assist in maintaining cleanliness and organization of the dining area and kitchen.
- Provide exceptional customer service, addressing inquiries and resolving issues promptly.
- Assist in training new employees on shift operations.
Cart Attendant
Kroger
Memphis
09.2022 - 01.2025
- Collected and organized shopping carts from parking lot and storefront.
- Maintained cleanliness of cart storage areas and surrounding spaces.
- Assisted customers with locating and returning carts efficiently.
- Supported store operations by promoting a positive customer experience.
- Provided assistance with loading purchased items into customer vehicles.
- Maintained cleanliness of store premises including floors, walls, restrooms, and parking lot areas.
- Performed bagging operations for purchases according to company standards.
Education
High School Diploma -
Southwind High School
Memphis, TN05-2024
Skills
- Customer service
- Team building
- Employee training
- Cleanliness standards
- Supervisory skills
- Time management
Timeline
Shift Leader
Keke's Breakfast Cafe
05.2025 - Current
Cart Attendant
Kroger
09.2022 - 01.2025
High School Diploma -
Southwind High School