Terrisa Muzquiz

Nvision Eyeplastics

07.2010 - 07.2025

Documented and collected patient data in EMR,EMMA,Patient now, and Nexgen to maintain accuracy and security.
Coordinated testing, labs and other diagnostic data for proper clearance prior to surgery.
Collaborated with patient, referring physician and surgical specialist to coordinate pre- and post-operative care for surgical procedures.
Counseled patient about personal financial responsibility and collaborated with billing to resolve patient accounts.
Communicated with patients on phone and in person to enter and update medical history in database.
Took pre-operative orders from surgeons and anesthesiologists for smooth operation planning.
Updated patient records to reflect upcoming surgeries and medical histories.
Coordinated with facilities to set up surgeries for Oculoplastic.
Assisted physicians with minor and major surgeries, including preparing operating room and sterilizing instruments.
Measured patient pulse oximetry.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Oriented and trained new staff on proper procedures and policies.
Provide ongoing case management to patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.