Terry Metcalf
Bolivia,NC
Summary
Diligent [Desired Position] with proven success in leading teams and optimizing departmental workflow. Leveraged leadership skills to enhance team performance and streamline operations. Demonstrated expertise in conflict resolution and strategic planning.
Overview
27
27
years of professional experience
Work History
Department Supervisor
Lowe's Home Improvement
03.2024 - Current
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
- Managed team of [Number] employees, delegated tasks and held each employee accountable for completing assignments.
Sales Consultant
Prince William Marina
04.2014 - 11.2023
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Owner/ President
Quality Vending,INC
01.1998 - 03.2013
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Education
No Degree - Law Enforcement / Accounting
Northern Virginia Community College
Annandale, VA04-1978
High School Diploma -
Fairfax High
Fairfax, VA06-1975
Certification
Scout, Sea Ray, Cobalt, Bayliner, and Galeon Yachts certified.
Skills
Customer service
Problem resolution
Workplace safety
Problem-solving
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Department Supervisor
Lowe's Home Improvement
03.2024 - Current
Sales Consultant
Prince William Marina
04.2014 - 11.2023
Owner/ President
Quality Vending,INC
01.1998 - 03.2013
No Degree - Law Enforcement / Accounting
Northern Virginia Community College
High School Diploma -
Fairfax High
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