Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Tes Sedlak

Tes Sedlak

Burlington

Summary

Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.

Overview

8
8
years of professional experience

Work History

Store Manager

Eastern Mountain Sports
01.2024 - Current
  • Managed daily operations to maintain a functional, clean, and profitable brick and mortar store in compliance with Area Manager's requests
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Maintained staff training on Standard Operating Procedures to ensure positive guest experience and reach weekly/monthly sales targets.
  • Oversaw and managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Created bi-weekly scheduling of shifts to ensure max employee coverage on the sales floor, honor PTO requests, and maintain budgeted hours of the store branch
  • Hired and Trained Entry Level and Mid Level retail staff, filing all required paperwork for State and Federal required documents
  • Managed inventory restocks of items and worked with brand representatives on staff training of products

Graphic Designer

Sedlak Graphic Design LLC
01.2021 - 01.2024
  • Developed creative design for print materials, brochures, banners, and signs.
  • Created Stitch Pathways and Vector Graphics to be used in Commercial Embroidery, CNC Milling, and 3d Modeling
  • Created editable menu templates for the usage of rotating food offerings in private clubs (Atwood Yacht Club)
  • 3D functional prototyping for various merchandise and useable items for the Outdoor Sector

Server / Barback

Atwood Yacht Club
04.2020 - 10.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Secondary job while managing a retail establishment and attending school
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Graphic Designer of their Menu template for Summer 2022

Assistant Manager

GameStop
08.2017 - 05.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.

Education

No Degree - Graphic Design

Stark State College
Canton, OH

No Degree - Resort Management And Hospitality

Vermont State College
Killington, VT

Skills

  • Customer relations
  • Multitasking and organization
  • Store operations
  • Training and mentoring
  • Inventory management
  • Cash management
  • POS systems
  • Recruiting and hiring
  • Operations management
  • Adobe creative suite
  • Marketing media
  • 3D modeling

Interests


  • Rock Climbing
  • Outdoor Recreation
  • Hiking
  • Camping
  • Backpacking

Timeline

Store Manager

Eastern Mountain Sports
01.2024 - Current

Graphic Designer

Sedlak Graphic Design LLC
01.2021 - 01.2024

Server / Barback

Atwood Yacht Club
04.2020 - 10.2023

Assistant Manager

GameStop
08.2017 - 05.2022

No Degree - Graphic Design

Stark State College

No Degree - Resort Management And Hospitality

Vermont State College

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