Tewain Taylor
Concord,NC
Summary
Professional with robust experience in delivering exceptional customer experiences. Skilled in resolving complex issues, enhancing client satisfaction, and streamlining service processes. Strong focus on team collaboration, adaptability to changing environments, and achieving measurable results. Proficient in communication, problem-solving, and maintaining high standards of service.
Overview
6
6
years of professional experience
Work History
Head Line Cook
Freddy’s Restaurant
Greensboro, NC
06.2025 - Current
- Led kitchen staff in executing daily meal preparations efficiently.
- Ensured compliance with food safety standards and sanitation guidelines.
- Trained and mentored junior cooks, fostering skill development and teamwork.
- Coordinated with front-of-house staff to ensure smooth service flow during peak hours.
- Resolved customer complaints promptly, enhancing overall dining experience through effective communication.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Cashier
CVS Pharmacy
Greensboro, NC
01.2024 - 08.2024
- Processed customer transactions efficiently, ensuring quick service and high satisfaction.
- Managed cash register operations, maintaining accuracy in daily financial reporting.
- Implemented best practices for inventory management, enhancing stock availability.
- Assisted customers with inquiries, providing product information and resolving issues promptly.
- Maintained cleanliness and organization of the cashier area, promoting a welcoming environment.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Food Prep Cook
Cava Restaurant
Greensboro, NC
05.2023 - 11.2023
- Prepared and assembled ingredients for diverse menu items, ensuring quality and freshness.
- Operated kitchen equipment safely and efficiently to maintain high productivity levels.
- Maintained cleanliness and organization of food preparation areas following health and safety regulations.
- Collaborated with kitchen staff to streamline workflow during peak service hours.
- Monitored food quality throughout preparation stages, ensuring compliance with culinary standards and customer satisfaction.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
Kitchen Line Cook
Cook Out Restaurant
Greensboro, NC
10.2022 - 01.2023
- Prepared high-quality dishes according to menu specifications and established recipes.
- Maintained cleanliness and organization of kitchen workspace, ensuring compliance with health regulations.
- Assisted in inventory management, tracking supplies, and minimizing waste during food preparation.
- Trained new staff on proper cooking techniques and kitchen safety protocols to ensure consistent quality.
- Monitored cooking times and temperatures to guarantee optimal dish presentation and flavor profile.
Associate Service Technician
A Plus Elite Repair and Service
Greensboro, NC
06.2020 - 10.2022
- Diagnosed and repaired mechanical issues on various equipment to ensure optimal performance.
- Diagnosed and repaired complex equipment malfunctions on-site, ensuring operational efficiency.
- Installed and configured new machinery, enhancing system performance and reliability.
- Analyzed service reports to identify recurring issues, implementing preventive measures for enhanced reliability.
- Responded quickly to emergency maintenance requests for timely on-call support.
Education
Associate of Arts - Psychology
Forsyth Technical Community College
Winston-Salem, NC12-2027
High School - Liberal Arts
Western Guilford High School
Greensboro, NC06-2023
Skills
- Time management
- Attention to detail
- Highly motivated
- Cleaning and organization
- Food preparation
- Problem-solving
- Customer service
- Professional attitude
- Team coordination
- Food safety knowledge
Timeline
Head Line Cook
Freddy’s Restaurant
06.2025 - Current
Cashier
CVS Pharmacy
01.2024 - 08.2024
Food Prep Cook
Cava Restaurant
05.2023 - 11.2023
Kitchen Line Cook
Cook Out Restaurant
10.2022 - 01.2023
Associate Service Technician
A Plus Elite Repair and Service
06.2020 - 10.2022
Associate of Arts - Psychology
Forsyth Technical Community College
High School - Liberal Arts
Western Guilford High School