Tgrell Whitley
Wilmer,AL
Summary
Newly LPN nursing professional with excellent skills in patient assessment, disease management and medication administration. I am open to learning new skills and expanding my knowledge within your facility
Overview
7
7
years of professional experience
Work History
Patient Service Representative
American Health Connection
08.2022 - 10.2023
- Reduced no-show rates through consistent appointment reminder calls, leading to improved clinic productivity.
- Provided compassionate support for patients facing financial challenges, assisting them in navigating available resources and payment options.
- Processed medical records requests efficiently, safeguarding patient privacy while ensuring timely information access for healthcare providers.
- Handled complex insurance pre-authorization processes accurately, enabling timely delivery of necessary medical services.
Medical Liaison
Brandi's Hope Community Services
04.2017 - 08.2022
- Served as liaison between patients, insurance providers, and medical professionals, ensuring accurate billing information was collected and communicated effectively.
- Served as liaison between patients'' families and medical team members, facilitating open communication channels during critical times of care decision making.
- Acted as liaison among medical staff and department heads.
Education
High School Diploma -
Moss Point High School
Moss Point, MS05.1997
Skills
- CPR certified
- Appointment Scheduling
- Medical terminology knowledge
- EMR Updating
Timeline
Patient Service Representative
American Health Connection
08.2022 - 10.2023
Medical Liaison
Brandi's Hope Community Services
04.2017 - 08.2022
High School Diploma -
Moss Point High School
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