Thayson Ferreira
Watertown,MA
Summary
A result-oriented and reliable employee with problem-solving, multitasking, and time management abilities. Experienced sales advisor with an impressive record of sales, patience, and highly skilled at processing transactions, and building relations with customers. motivated team player, ready to get work done.
Overview
3
3
years of professional experience
Work History
Sales Associate
Best Buy
Watertown, MA
07.2023 - Current
- Demonstrated exceptional sales skills by effectively promoting and selling Best Buy credit cards and memberships to customers.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts, and counting money back change.
- Professionally handled customer complaints.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing, and styling.
- Provided accurate information about products, prices, and services.
- Developed trusting relationships with customers by making personal connections.
Front Desk Receptionist
Toureen Pet Resort And Spa
Watertown, MA
06.2021 - 07.2023
- Performed data entry into computer systems to maintain accurate records of customer information.
- Assisted with scheduling appointments for clients and visitors.
- Welcomed patrons to the front desk and engaged in friendly conversations while conducting the check-in process.
- Resolved customer complaints or issues following established protocols.
- Explained policies and procedures to visitors.
- Completed basic bookkeeping and document filing.
Education
High School Diploma -
Watertown High School
Watertown, MA06-2022
Skills
- Sales Expertise
- resolving customer issues
- problem-solving abilities
- team collaboration
Languages
Portuguese
Native/ Bilingual
Spanish
Professional
Timeline
Sales Associate
Best Buy
07.2023 - Current
Front Desk Receptionist
Toureen Pet Resort And Spa
06.2021 - 07.2023
High School Diploma -
Watertown High School
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