Theresa Camacho
Huntington Beach,CA
Summary
Driven District Manager with knowledge and experience to guide and direct retail stores across multiple locations. Successful background enhancing service quality and profitability. Dedicated to creating visually appealing and welcoming environments to generate sales and build loyal customer base.
Overview
19
19
years of professional experience
Work History
District Manager
Tillys
Irvine
09.2013 - Current
- Conducted regular store visits to ensure adherence to company policies, standards, and regulations.
- Managed personnel matters within the district such as recruitment and hiring, performance reviews, and disciplinary actions.
- Coached and trained store managers to enhance productivity and profits.
- Quickly and effectively resolved customer complaints while maintaining high customer service satisfaction.
- Planned and executed promotional events to boost sales volume across district stores.
Store Manager
Tillys
Long Beach , CA
10.2007 - 09.2013
- Handled the daily operations of the store, ensuring seamless performance for tasks such as opening and closing procedures and cash handling.
- Developed strategies to maximize sales and profitability.
- Establishing customer service standards and monitoring staff compliance.
- Managed the entire employee onboarding process including recruitment, training and supervision.
Store Manager
American Eagle Outfitters, Inc
Long Beach
02.2005 - 09.2007
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Established customer service standards and monitored staff compliance.
- Recruited, trained and supervised new employees.
Education
Criminal Justice
Maricopa Community Colleges - Glendale Community College
Glendale, AZSkills
- Human Resource Management
- Profitability Optimization
- Staff Recruiting/Leadership Development
- Policy Enforcement
Accomplishments
- Selected as District Manager of the Year in Fiscal 2020.
- Top 5 in Customer Experience for the Year in 2017, 2018, 2019, and 2023.
References
References available upon request.
Timeline
District Manager
Tillys
09.2013 - Current
Store Manager
Tillys
10.2007 - 09.2013
Store Manager
American Eagle Outfitters, Inc
02.2005 - 09.2007
Criminal Justice
Maricopa Community Colleges - Glendale Community College
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