Theresa Lithgow
Port St Lucie,FL
Summary
Well regarded professional with a record of accomplishments in planning and direction of administrative projects and programs in support of business goals. Highly skilled and well-equipped to handle the competing demands of multiple projects and flexible in adapting to changing priorities while consistently producing top-quality work and meeting deadlines. Recognized for proactive, can-do style and ability to step in and get quick results. Respected and influential with excellent relationship-building skills. Known for clear, concise communication style, verbal and written, and big picture perspective. Valued as creative, resourceful problem-solver who is relentless in pursuing goals.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Principal Business Manager
AT&T Services -Advanced Technical Services
2009.01 - Current
- Financial Analysis and Reporting including performance, future trends, and metrics.
- Prepared monthly annual forecast by gathering data, organizing information, analyzed results, developed recommendations, built excel models, and prepared presentations.
- Conducted financial readouts to leadership level regarding portfolio health which is essential for making informed decisions about investment, budgeting and other financial strategies.
- Anticipated financial impact due to operational issues and work with leadership and financial partners to develop solutions.
- Provided leadership in selecting and implementing forecasting strategies and practices.
- Recommended and acts in partnership with capital and finance teams, to identify and implement capital process improvements and simplification.
- Assisted with training of new employee's best practices and system skills necessary to perform job.
- Provided support in internal processes including creation and management of policies, standards, process improvement and transformation, tool deployment, and Agile methodology.
Human Resource Generalist
AT&T Communications
2003.01 - 2009.01
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Met with staff to counsel difficult situations related to performance and conflict management.
- Implemented and supervised orientation procedures for new hires.
- Developed and enforced company policy and procedures relating to human resources activity.
- Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
- Assisted in off-boarding process, including exit interviews.
- Ensured all company HR policies are applied consistently.
Education
Associate of Arts - Business Administration
Brookdale Community College
Lincroft, NJSkills
- Financial Forecasting
- Problem Resolution Skills
- Leadership and Supervisory Skills
- Cross-Functional Collaboration
- Manage Multiple Priorities
- Written And Oral Communication
- Analytical Thinking
- Attention To Detail
- Self-motivation
- Microsoft Office Programs
- Calendar Management
- Business Acumen
- Decision-Making Skills
Certification
- Human Resource Certification, Rutgers University, New Brunswick, NJ
- Leading with Distinction Virtual Mgmt Seminar
- Certified SAFE 4 Agilist
Timeline
Principal Business Manager
AT&T Services -Advanced Technical Services
2009.01 - Current
Human Resource Generalist
AT&T Communications
2003.01 - 2009.01
Associate of Arts - Business Administration
Brookdale Community College
- Human Resource Certification, Rutgers University, New Brunswick, NJ
- Leading with Distinction Virtual Mgmt Seminar
- Certified SAFE 4 Agilist
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