Theresa A. Luscko

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• Managed correspondence, phone inquiries, and follow-up communications with students, staff, and external partners.
• Scheduled room reservations, conference logistics, and event support for academic programs and meetings.
• Processed purchase requests, invoices, and supply orders to maintain smooth office operations.
• Supported onboarding activities, orientation materials, and administrative workflows for departmental staff.
• Streamlined daily office procedures through proactive coordination and consistent administrative support.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
• Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
• Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
• Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
• Maintained inventory of office supplies and placed orders.
• Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
• Assisted coworkers and staff members with special tasks on a a daily basis.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.