Thiago Poves
Paterson
Summary
Enthusiastic youth development worker with a proven track record in facilitating social and emotional growth. Skilled in conflict resolution and event coordination, eager to leverage experience to foster positive relationships and support youth achievement.
Overview
1
1
year of professional experience
Work History
Guest Service Representative
Fifa-world-cup
East Rutherford
06.2026 - Current
- Provided exceptional customer service to diverse guests during major international events.
- Assisted guests with inquiries and resolved issues promptly and efficiently.
- Managed check-in and check-out processes for event attendees effectively.
- Coordinated with team members to ensure smooth daily operations at guest services.
- Assisted guests with check-ins and check-outs in a timely manner.
Brand Representative
Hollister.Co
Paramus
09.2025 - Current
- Engaged customers with product knowledge and brand storytelling.
- Conversed with customers to share information about products and services.
- Assisted in maintaining visual merchandising standards throughout the store.
Youth Development Worker
Community Charter School Of Paterson
Paterson
12.2025 - 06.2026
- Assisted in developing individualized plans to support youth in achieving personal goals.
- Facilitated engaging activities for students to promote social and emotional growth.
- Mentored students in conflict resolution and decision-making skills during group sessions.
- Collaborated with staff to create a positive and inclusive learning environment.
- Communicated regularly with families to discuss student progress and support needs.
- Promoted positive relationships between staff members and youth participants.
Education
High School Diploma -
John F. Kennedy
Paterson, NJ06-2025
Skills
- Customer service
- Conflict resolution
- Visual merchandising
- Event coordination
- Youth mentorship
- Communication skills
- Problem solving
- Time management
- Tourism management
Timeline
Guest Service Representative
Fifa-world-cup
06.2026 - Current
Youth Development Worker
Community Charter School Of Paterson
12.2025 - 06.2026
Brand Representative
Hollister.Co
09.2025 - Current
High School Diploma -
John F. Kennedy