Thi (Aibys) Hong Thuan Nguyen
Westminster,CA
Summary
Dynamic and efficient professional with experience at Bambi Boba, excelling in customer service and cash register operations. Demonstrated ability to maintain high accuracy in fast-paced environments, enhancing customer satisfaction and operational efficiency. Skilled in multitasking and organization, consistently delivering exceptional service and fostering positive relationships.
Overview
3
3
years of professional experience
Work History
Cashier
Bambi boba
Westminster, CA
02.2023 - Current
- Operated cash register and accurately processed payments, returns, and exchanges.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Built and maintained positive working relationships with co-workers.
- Provided excellent customer service by greeting customers and offering assistance.
- Counted and balanced cash drawer at the beginning and end of each shift.
- Managed large amounts of cash accurately during busy hours in a fast-paced environment.
Barista
Bambi boba
Westminster, CA
02.2023 - Current
- Exhibited excellent communication skills while interacting with customers and coworkers in a professional manner.
- Prepared teas, hot chocolate, and other non-coffee drinks for customers.
- Cleaned and restocked dining room and bar areas and performed dishwashing and sanitation tasks.
- Demonstrated strong organizational skills when stocking inventory or prepping ingredients for drinks.
- Maintained an efficient workflow by restocking supplies as needed throughout the day.
- Welcomed customers and answered questions regarding menu items and preparation methods.
- Memorized or referenced readily accessible information to relay to customers.
- Displayed proficiency in operating various types of brewing equipment such as grinders, blenders, and espresso machines.
- Answered customer phone calls and appropriately addressed questions and complaints.
- Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality.
Volunteer
Anime Impulse LA
Pomona, CA
01.2024 - 01.2024
- Grew ability to work independently while completing assigned tasks without direct supervision.
- Observed rules and safety regulations of organization while carrying out assigned tasks.
- Developed strong communication skills while providing customer service to visitors at volunteer center.
- Organized and assisted with events, activities and programs to drive outreach initiatives.
Volunteer
OC Japan Fair
Westminster, CA
10.2023 - 10.2023
- Observed rules and safety regulations of organization while carrying out assigned tasks.
- Developed strong communication skills while providing customer service to visitors at volunteer center.
- Displayed flexibility when adapting quickly to changing circumstances or instructions from supervisors.
- Provided direct assistance to individuals in need, offering companionship and support.
Volunteer
So Cal Corgi Beach Day
Westminster, CA
04.2022 - 04.2022
- Grew ability to work independently while completing assigned tasks without direct supervision.
- Provided stewardship to donors through personalized communications and updates on impact.
- Participated in community clean-up and enrichment projects.
- Observed rules and safety regulations of organization while carrying out assigned tasks.
Education
Associate of Science - Mechanical Engineering
Golden West College
Huntington Beach, CA05-2026
Skills
- Customer assistance
- Customer service
- Cleaning and sanitizing
- Order taking
- Latte art
- Smoothie making
- Multitasking and organization
- Speedy and efficient
- Cash register operations
Languages
Vietnamese
Advanced (C1)
C1
Timeline
Volunteer
Anime Impulse LA
01.2024 - 01.2024
Volunteer
OC Japan Fair
10.2023 - 10.2023
Cashier
Bambi boba
02.2023 - Current
Barista
Bambi boba
02.2023 - Current
Volunteer
So Cal Corgi Beach Day
04.2022 - 04.2022
Associate of Science - Mechanical Engineering
Golden West College
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