Thomas Allums
DENHAM SPRINGS,LA
Summary
Accomplished Store Leader with a proven track record at PetSmart, adept in team management and store operations. Enhanced staff performance and store efficiency through strategic planning and effective promotions planning. Skilled in maintaining optimal stock levels and creating engaging merchandise displays, significantly improving customer satisfaction and sales.
Overview
11
11
years of professional experience
Work History
Store Leader
PetSmart
01.2017 - Current
- Optimized staff performance through regular evaluations, coaching sessions, and goal-setting initiatives.
- Worked closely with district managers and corporate leaders on strategic planning initiatives and implemented action plans.
- Coordinated with vendors to ensure timely delivery of merchandise while maintaining optimal stock levels instore.
- Merchandised products beautifully with attractive displays to quickly move stock.
Store Manager
Office Depot
10.2015 - 01.2017
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assistant Store Manager
Office Depot
08.2013 - 10.2015
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Education
Business Management
University of Louisiana At Lafayette
Lafayette, LASkills
- Store safety
- Store operations
- Team Management
- Promotions planning
Additional Information
United States Marine Corps veteran
Served from 2000-2004
Two overseas deployments
One combat deployment in Operation Iraqi Freedom
Timeline
Store Leader
PetSmart
01.2017 - Current
Store Manager
Office Depot
10.2015 - 01.2017
Assistant Store Manager
Office Depot
08.2013 - 10.2015
Business Management
University of Louisiana At Lafayette
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