Thomas Cruse
Rallys Fast Food Resturant
Lancaster,OH
6
years of professional experience
Dynamic Shift Manager at Rallys Fast Food Restaurant with a strong focus on customer service and employee training. Proven ability to enhance operational efficiency and maintain high food quality standards. Skilled in cash handling and decision-making, consistently ensuring compliance and readiness for daily operations while training new team members effectively.
Work History
Shift Manger
6 Years 2 Months- Supervised crew during shifts to maintain service speed, food quality, and operational consistency.
- Trained new team members on register procedures, food preparation, and customer service standards.
- Monitored cash handling, balanced tills, and resolved register discrepancies accurately.
- Coordinated opening and closing tasks, ensuring readiness for daily operations.
- Enforced food safety, sanitation, and workplace compliance throughout shift activities.
- Managed inventory checks and restocked supplies to support uninterrupted service.
Crew
1 Year 6 Months- Assisted crew with fence installation, following layout instructions and safety procedures.
- Measured and marked post locations to support accurate fence alignment.
- Handled hand tools and power tools for digging, fastening, and material preparation.
- Loaded, unloaded, and organized fencing materials for efficient jobsite workflow.
Education
No Degree
Skills
Cash handling
Decision-making
Customer service focus
Employee training
Timeline
Crew
Fence Connections
04.2025 - 10.2026Read More
Shift Manger
Rallys Fast Food Resturant
09.2020 - CurrentRead More
Ecot
No Degree
Read More