Thomas Rauch
Arlington
Summary
Dynamic General Manager with extensive experience in staff management, quality assurance, and customer experience. Proven success in optimizing inventory control and fostering vendor relations to enhance operational efficiency.
Overview
30
30
years of professional experience
Work History
General Manager
Corner Bakery
Irving
03.2018 - 04.2026
- Oversaw daily operations to ensure high-quality food and service standards.
- Managed staff scheduling to optimize workforce efficiency and coverage.
- Implemented training programs for new employees on customer service and safety procedures.
- Coordinated inventory management to maintain adequate stock levels and reduce waste.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Established relationships with vendors for reliable supply chain management.
General Manager
On The Border
Grand Prairie
02.2010 - 05.2016
- Oversaw daily operations to ensure high-quality food and service standards.
- Managed staff scheduling to optimize workforce efficiency and coverage.
- Implemented training programs for new employees on customer service and safety procedures.
- Coordinated inventory management to maintain adequate stock levels and reduce waste.
- Led team meetings to communicate goals, expectations, and operational updates.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
General Manager
Applebee's Grill + Bar
Lake Worth
06.1996 - 04.2009
- Oversaw daily operations to ensure high-quality food and service standards.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Tracked monthly sales to generate reports for business development planning.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
Education
Some College (No Degree) - Business Accountancy
Tarleton State University
Stephenville, TXSkills
- Staff management
- Inventory control
- Vendor relations
- Quality assurance
- Training implementation
- Customer experience
- Sales tracking
- Staff training/development
- Training and coaching
Timeline
General Manager
Corner Bakery
03.2018 - 04.2026
General Manager
On The Border
02.2010 - 05.2016
General Manager
Applebee's Grill + Bar
06.1996 - 04.2009
Some College (No Degree) - Business Accountancy
Tarleton State University