Thomas Rosen
Bloomfield,NJ
Summary
I bring over 25 years of hands-on experience in sales, business development and relationship building across various industries. My strength is nurturing connections and driving revenue by providing laser-focused client service, prioritizing trust-building, and elevating relationship value. My track record includes successful roles in executive management, talent acquisition, and retention. I thrive on strategic account management, collaborating with high-level executives, and engaging with staff across all levels. I'm not just a team player – I'm adept at working alongside seasoned leaders and entry-level colleagues to bring visions to life and execute strategies.
Overview
40
40
years of professional experience
Work History
General Manager
Petro Jersey Industries
Brick, Hackensack & Summit
11.2020 - Current
- Performed multiple functions as GM, but significant time spent on growing sales by 40 percent and diversifying into services
- Gross profit grew by 28 percent over the past 3 years.
General Manager, Sales, and Operations
JW Pierson, Co.
East Orange
07.2016 - 10.2020
- Diversified products and offerings to service new commercial accounts while expanding through residential acquisitions
- Increased accounts from 4,200 to more than 7,000, resulting in an increase of sales of 9 million Gallons to 21 million Gallons of fuel oil in a 4-year period
- Improved customer service by working with customer-facing employees individually, providing them with feedback and best practices to elevate customer engagement
- The training empowered them to nurture and build stronger customer relationships, resulting in more satisfied customers and employees.
Manager Installation Services
Northeast Services, LLC.
South Plainfield
05.2011 - 07.2016
- Created best practices and increased client satisfaction by working directly with installation teams in the field daily
- Increased relationship value and sales penetration by providing overdue attention to client contacts and by ensuring efficient, minimally disruptive workflows
- Driving higher employee satisfaction by reducing job stress, employing organizational strategies to lower costs, control field inventories, and manage customer expectations on job sites.
Managing Director, Relationship Manager
Fiduciary Trust Company International
New York, NY
04.1999 - 04.2011
- Engaged by prestige NY investment firm to manage mutual fund department and client relationships.
Senior Vice President, Mutual Funds
Fiduciary Trust Company International
New York, NY
04.1999 - 10.2009
- Managed the sales/ product responsibility for the High-Net-Worth Business Group
- Established a coaching program for High-Net-Worth Portfolio Managers
- Created and effectively launched a Charitable Gift Mutual Fund.
Regional Marketing Director, Southeast US
Van Eck Global
New York, NY
12.1997 - 03.1999
- Led the Sales and Marketing efforts for Van Eck's mutual funds in Florida and the Southeast
- Reduced outflows and increased market penetration within a twelve-month period.
Various positions throughout the sales and marketing groups
Volvo Cars, North America
Rockleigh, NJ
08.1984 - 11.1997
- Held various key positions throughout the sales and marketing groups over 14 successful years.
Education
Bachelor of Science - Marketing
Dominican College of Blauvelt
Orangeburg, NY08-1983
Skills
- Sales
- Sales Management
- Client retention
- Client satisfaction
- Goal oriented
- Team builder
- Time management
Personal Experience
National Multiple Sclerosis Society, Board Chairman, 2000, 2002, POPPA, New York City Police Peer Assistance Program, Board Chair, 04/2001, 2006, World Scout Fund, USA, Board member, 2005, 2011, BS Marketing, Dominican College, Education funded through full-time employment as a Police Officer. Haworth NJ, Exempt Volunteer Firefighter state of NJ, Successful Fundraiser for numerous charities, churches, and universities
Timeline
General Manager
Petro Jersey Industries
11.2020 - Current
General Manager, Sales, and Operations
JW Pierson, Co.
07.2016 - 10.2020
Manager Installation Services
Northeast Services, LLC.
05.2011 - 07.2016
Managing Director, Relationship Manager
Fiduciary Trust Company International
04.1999 - 04.2011
Senior Vice President, Mutual Funds
Fiduciary Trust Company International
04.1999 - 10.2009
Regional Marketing Director, Southeast US
Van Eck Global
12.1997 - 03.1999
Various positions throughout the sales and marketing groups
Volvo Cars, North America
08.1984 - 11.1997
Bachelor of Science - Marketing
Dominican College of Blauvelt
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