Summary
Overview
Work History
Education
Skills
Timeline
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Thomas Sanchez

Columbia ,SC

Summary

Persuasive Car Salesperson, known for high productivity and efficiency in task completion. Possess specialized skills in customer relationship management, negotiation techniques, and inventory management. Excel in communication, empathy, and problem-solving which are paramount in fostering lasting customer relationships and driving sales success.

Overview

3
3
years of professional experience

Work History

Car Salesperson

Stivers Hyundai
Columbia, SC
07.2023 - Current
  • Greeted customers and provided product information.
  • Assisted customers in making informed decisions about the cars they were interested in purchasing.
  • Conducted test drives for prospective buyers.
  • Prepared sales contracts, collected payments and coordinated vehicle delivery with service department.
  • Maintained customer satisfaction by providing prompt, reliable service.
  • Advised customers on financing options and warranties available for their purchase.
  • Developed relationships with potential buyers through phone calls and emails.
  • Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
  • Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
  • Provided follow-up customer service after a car sale was completed.
  • Presented persuasive arguments to close deals quickly while maintaining high profit margins for the dealership.
  • Attended weekly staff meetings to discuss new marketing initiatives and customer feedback.
  • Explained differences between models to clients, comparing and discussing capabilities and features.
  • Educated customers about sales processes, warranty requirements and service standards.
  • Analyzed customer needs to make suitable product recommendations and demonstrations.

Carpet Cleaner

Stanley Steemer International
Columbia, SC
01.2022 - 07.2023
  • Cleaned carpets using hot water extraction method.
  • Vacuumed and pre-treated carpets with appropriate cleaning solutions.
  • Performed spot removal, stain treatment, and deodorization of carpets.
  • Utilized industrial-grade carpet shampooers to deep clean carpets.
  • Inspected carpets for damage prior to cleaning process.
  • Moved furniture as necessary for access to carpeted areas.
  • Provided customers with advice on proper care of their carpets after cleaning service is complete.
  • Ensured customer satisfaction by providing quality workmanship in a timely manner.
  • Followed safety procedures when operating machinery and chemicals during the cleaning process.
  • Scheduled appointments with clients for carpet cleaning services.
  • Transported equipment from job site to job site in company vehicle.

Walmart Associate

Walmart
Camden, SC
06.2021 - 12.2021
  • Reported any discrepancies or errors in pricing or inventory levels to management.
  • Processed shipments received from vendors according to established protocols.
  • Helped customers locate items within the store using the inventory system.
  • Operated equipment such as scanners and scales correctly during checkout process.
  • Placed orders for additional stock when necessary to ensure adequate supply of merchandise.
  • Encouraged customers to sign up for loyalty programs or store credit cards.
  • Assisted customers with selecting items and answering questions about products.
  • Conducted inventory checks to ensure accuracy of shelf stock.
  • Provided customer service support for inquiries, complaints, and returns.

Education

High School Diploma -

Lake View High School
Lake View
06-2019

Skills

  • Persuasion techniques
  • Closing deals
  • Sales Presentations
  • Building rapport
  • Goal-Oriented
  • Cold-calling
  • Calculating Prices
  • Friendly and Enthusiastic
  • Lead Follow Up
  • Sales and Marketing
  • Leasing options
  • Negotiation and sales strategy
  • Goal Setting
  • Sales Conversion
  • Brand loyalty
  • Product Demonstrations
  • Customer Service
  • Sales closing
  • Make and model knowledge
  • Purchasing

Timeline

Car Salesperson

Stivers Hyundai
07.2023 - Current

Carpet Cleaner

Stanley Steemer International
01.2022 - 07.2023

Walmart Associate

Walmart
06.2021 - 12.2021

High School Diploma -

Lake View High School

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Thomas Sanchez