THOMAS WATKINS
Little Elm
Summary
Dynamic operations and business development leader transitioning into B2B sales with a strong record of driving revenue growth, including a 25% increase in lunch sales. Expertise in building client relationships and leading high-performing teams in high-volume environments, enhancing operational efficiency and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Bar Manager
Firebirds Wood Fired Grill
Plano
06.2025 - Current
- Increased LBW sales by 15% through targeted promotions, contests, and upselling strategies.
- Cultivated guest relationships and enhanced customer experiences in high-volume environment.
- Oversaw inventory, forecasting, and labor strategy to drive profitability and operational efficiency.
- Developed team members in communication, hospitality, and sales techniques to elevate service quality.
Assistant General Manager
Pinstripes
Fort Worth
12.2024 - 05.2025
- Managed daily operations, enhancing customer retention, team accountability, and guest satisfaction.
- Increased lunch sales by 25% through partnerships with senior groups, schools, and local organizations.
- Analyzed financial performance and implemented strategic cost controls without sacrificing service quality.
- Guided three hourly employees to salaried management positions through mentoring and development.
Senior Manager
Pinstripes
Paramus
09.2023 - 12.2024
- Launched new location in untapped market, driving 15% month-over-month sales growth.
- Executed promotional strategies and customer engagement initiatives, resulting in increased traffic and revenue.
- Collaborated with leadership teams to align on sales targets and advance operational growth initiatives.
Search Consultant
Schul Baker Partners / Baker Growth Specialists
Houston
05.2021 - 02.2022
- Facilitated connections between top-performing sales candidates and commercial insurance firms through consultative recruiting.
- Built relationships with clients and candidates to identify business needs and growth opportunities.
- Coordinated recruiting outreach, lead generation, and client communication to enhance candidate engagement.
General Manager
Smoothie King
Frisco
03.2018 - 08.2020
- Led hiring and training, overseeing operations and financial reporting in fast-paced environment.
- Opened and managed new franchise location, establishing local partnerships and boosting catering sales.
- Built community relationships to enhance brand visibility and foster customer engagement.
Education
Bachelor of Science (B.S.) - Computer Science
Maestro University
Dallas, TX12-2027
High School Diploma -
Little Elm High School
Little Elm05-2017
Skills
- Team leadership
- Inventory management
- Customer service
- Client retention
- Team leadership
- Training and coaching
- Cross-functional collaboration
- Relationship management
- Cross-functional collaboration
Timeline
Bar Manager
Firebirds Wood Fired Grill
06.2025 - Current
Assistant General Manager
Pinstripes
12.2024 - 05.2025
Senior Manager
Pinstripes
09.2023 - 12.2024
Search Consultant
Schul Baker Partners / Baker Growth Specialists
05.2021 - 02.2022
General Manager
Smoothie King
03.2018 - 08.2020
Bachelor of Science (B.S.) - Computer Science
Maestro University
High School Diploma -
Little Elm High School